Job description
Overview:
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
Responsible for the claims functions for all assigned lines including; review, validation, and research.
This is a remote position, work from home anywhere in the United States.
#remote
Responsibilities:
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Review and validate claims with knowledge, experience, research and communication with internal and external parties.
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Handle invalid claims, in accordance with deduction management guidelines, through resolutions. Create and send repay letter, and follow up with internal and external parties.
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Record status of claim and funds available in Acosta claim management system.
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Review dashboard for alerts on a daily (hourly) basis.
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Complete creation of virtual purple folder for valid claims, adhering to the guidelines outlined in the Financial Controls Manual.
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Escalate unresolved issues to appropriate parties, including; Business Managers, Claims Specialist and Claims Management Supervisor.
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Send sufficient required information to Claims Clearing Assistant for processing of claims in all non-Acosta systems.
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Review ATB’s forwarded by Claims Clearing Assistant and enter claims in to the claims management system.
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Communicate meta data (document details and descriptions) errors to Document Management Supervisor.
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Provide copies of deduction reports to Claims Management Supervisor and Business Managers on the 15th of each month.
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Maintain client/customer criteria for handling invoices.
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Responsible for filing documents according to Acosta policy.
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Maintain good working relationships with Customers, Clients and co-workers.
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Perform special assignments for the company and/or branch and/or department as needed.
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High School diploma or GED required.
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Associates Degree preferred.
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A minimum of two (2) years preview sales support, customer service, or administrative experience required.
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A minimum of one (1) year previous food broker experience preferred.
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Must have strong interpersonal, organizational and administrative skills and be able to effectively communicate with others.
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Must be able to operate a calculator, computer, printer, fax machine, telephone, copier, and shredder.
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Must be proficient in MS Office (Word, Excel, Outlook).
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Must be proficient in both document management and claims management software, and type a minimum of 60 wpm accurately.
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Must have access to the internet and an email address available.
Acosta Sales & Marketing is an Equal Opportunity Employer
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/
Canada: http://acosta.jobs/privacy-policy-ca/
Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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