Job description
Maintains communications systems and telephone service for all sections of San Angelo
State Supported Living Center. Handles a multi-line phone system, placing, answering,
transferring, and logging of all calls, pages and responses and uses two (2) paging
systems. Performs various types of clerical work for various departments of the facility.
Handles multitudes of filing/paperwork. Performs routine duplication work with copy
equipment, collator, and binder. Assists in operating the Vehicle Pool. Responsible for
monitoring weather conditions and immediate response of the Fire Alarm and Emergency
Siren Alert Systems. Handles cell phones, consumer activity monies, and vending
refunds, plus a variety of other duties.
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Maintains all communications for San Angelo State Supported Living Center during their on-duty hours. Responsible for keeping current departmental location information on all active employees and
consumers.
Responsible for keeping accurate records for all log sheets (drills/alarms/repairs/vending refunds/deliveries/injury/restraint calls, credit cards/ meal ticket sales/emergencies/call duties).
Responsible for handling all types of emergencies (fire/weather/medical).
Performs clerical duties as assigned and performs any duties necessary within the Switchboard department. Includes operation of Print Shop equipment.
Schedule vehicles for trips for all departments.
Responsible for following search procedures as outlined in the policy and procedures. Always maintains a working phone number.
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations
(COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Working knowledge of spelling, grammar, automated equipment and office practices and procedures.
Ability to understand and carry out moderately complex instruction.
Ability to meet and deal effectively with the public.
Ability to operate standard office equipment.
Able to prepare and maintain detailed records, files, and reports.
Knowledge of multi-line phone system.
Knowledge of paging/communication systems.
N/A
Graduation from an accredited high school or GED
Six (6) months of documented work experience in a clerical or secretarial setting Experience working with a multi-line phone or PBX system.
Basic computer skills with some knowledge of Microsoft Word and Excel.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS OIG List of Excluded Individuals/ Entities. Males between the ages of 18 – 25 must be registered with the Selective Service.
All State Supported Living Center employees are subject to Random drug testing.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process.
COVID-19 Precaution(s):
Personal protective equipment required and provided
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Vaccines available for employees
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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