ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

JOB SUMMARY: The Client Resource Specialist provides specialized assistance to clients residing in Harriet Tubman Women’s Shelter Day Program by linking them to employment resources, medical, mental health, rehab and nursing facility, specialized education and training programs, employment programs and long-term housing supports. The position carries a continually rotating case load of participants actively seeking employment, specialized training or specialized health related resources.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provide specialized housing and medical care services to clients linked to the community.
• Assess, monitor and report on resident engagement as regards employment, training, income and benefits according to their individualized assessment and case plan.
• Conduct initial and ongoing needs assessments to set up specialized goals to support overall exit homelessness plan. Work closely with shelter case manager as assigned.
• Provide one-on-one and group classes to Day Program participants, with a focus on job preparation skills such as resume writing, interviewing skills, interpersonal skills, and job search skills in order to obtain and maintain competitive employment in the community.
• Maintain accurate records of all service provider connections, in housing presentations from community resource agencies, employers and training employment centers.
• Participate in workshops, training, and other meetings targeted toward job development, networking with nursing home and health community resources.
• Perform other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in social work, human services or related field.
  a. For social work degrees, social work licensure in the appropriate jurisdiction is required.
  b. For professional counseling degrees, professional counseling licensure in appropriate jurisdiction is required.
• One-year experience working with at risk clients in a direct service setting.
• Two years’ experience working with clients who have a history of homelessness, with some knowledge of addiction and mental health issues preferred. In some cases, two years of experience can be substituted with additional related certifications or master’s degree in human services or related field.

SKILLS and COMPETENCIES:

• Communication skills (written and verbal).
• Organizational and problem-solving skills.