BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Lebanon, MO Home Health Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc. )
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

• Bachelor degree is required
• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

• Base Salary: $55,000 depending on qualifications
• Bonus Opportunity (if applicable)
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here
• Comprehensive salary
• Medical / Dental / Prescription / Vision
• Paid time off
• Tuition reimbursement
• 401k with company match

Integrity Home Care & Hospice is passionately dedicated to improving the healthcare system because everyone has had a personal experience with the struggle that comes with a change in health. We are here to help and support you and your family as you seek to improve or simply maintain your health and independence at home. Our mission is to identify and meet your home care needs and the needs of its employees with unmatched skill, compassion, and integrity. Integrity Home Care & Hospice is an equal opportunity employer, and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.