The Compass Rose QMHA Clinical Case Manager provides community, home, and clinic based interventions designed to stabilize and move toward independence individuals participating in the TAY/ILP program in Multnomah and Washington counties. The mental health associate works as part of the clinical team to implement, monitor, and document services to individuals enrolled on this team. Clinical Case Manager follows procedures, outcome goals, and reporting requirements as outlined by New Narrative’s contract with ODHS. Services are both in clinic and community based, emphasizing utilization of natural community supports such as: DHS, SSA, MH Court, family, friends, landlords, Ascending Flow mentor staff, employers etc. Clinical Case Manager will be expected to provide services in community settings, including participant’s home, as well as transport participants to and from appointments and link to area resources.

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  Assist participants in connecting to resources needed to achieve goals set in the individual service and support plan.
• Monitor, coordinate, and document all agency services.
• Knowledge of EHR system and ability to concurrently document participant interactions
• Develop relationships with providers, chosen supports, and stakeholders to facilitate service provision
• Have regular, frequent contact with participants.
• Monitor medication distribution and assist with prescriber visits.
• Coordinate with money management services, and intervene as necessary with landlords and other community stakeholders to ensure residential stability and fiscal responsibility of participants.
• Connection to education and employment supports
• Transport participants to and from: DHS, SSA, MD, prescriber visits, therapy, etc.
• Advocate for participants

• Medical/ Dental Insurance
• Life Insurance
• Retirement
• Pet Insurance and discount program
• 10 PTO days