Job description

Overview: Western Michigan University Homer Stryker M.D. School of Medicine is recruiting an Clinical Coordinator, Pediatrics. Responsible for providing a full range of administrative assistance to the Pediatric Subspecialty Clinic, Pediatric Psychology and/or Developmental & Behavioral Pediatrics, Autism Clinic staff, as well as assists in coordinating the CMS clinics.
Responsibilities:

• Assists in scheduling clinic appointments for all Children’s Multispecialty Services (CMS) clinics, Developmental & Behavioral Pediatrics and Autism Clinic in EMR system.
• Provides reminder calls. Mails reminder letters as necessary. Bumps patients as instructed.
• Receives faxed documents and distributes to appropriate clinic/person.
• Monitors office supplies and reorders items as needed.
• Provides Pediatric Subspecialty Clinic physicians, Developmental and Behavioral Pediatrics Physicians, Psychologist and nurses with clerical support.
• Answers department phone calls.
• Coordinates contracted staff as needed in order to staff Subspecialty Clinics.
• Provides coordination for CMS clinics.
• Assists patients and families in coordinating health care/insurance benefits for CSHC.
• Initiates charges for CMS visits in EMR system.
• Monitors completion of CMS notes and provides to CSHCS and KCHD.
• Completes clinic report for CSHCS for each clinic and provides necessary documentation. Understands and implements referral requirements.
• Scheduling appointments from approved referral.
• Communicates with referring physician office as needed.
• Chart follow up visit instructions in EMR.
• Coordinates survey and accreditation preparedness for CMDS clinics.
• Utilizes EMR to document correspondence and maintain coordination of team for CMS clinics.
• Assist with CST responsibilities when needed as back up.
• Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
• Acquires knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

Qualifications: EDUCATION AND/OR EXPERIENCE:

• High school diploma.
• Minimum three years’ experience in medical office environment preferred.
• Bachelor’s degree in health care or business preferred.
• Completion of Medical Terminology preferred.
• Knowledge of Children’s Special Health Care Services Program and associated billing issues preferred.
• Knowledge and proficiency in grammar and spelling skills.
• Knowledge of basic medical terminology preferred.
• Ability to effectively communicate with others verbally and in writing.

OTHER SKILLS AND ABILITIES:

• Knowledge of basic word processing and file management using Word, Excel and other software as required by the department.
• Knowledge and proficiency of EMR system as applicable to position duties and responsibilities.
• Ability to operate automated standard office equipment such as multi-line phone system, copier, fax machine, shredder, etc.
• Ability to meet assigned deadlines.
• Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately.
• Ability to coordinate work activities surrounding the CMS Clinics.
• Demonstrates the ability to recognize priorities in organization of work flow.
• Able to perform duties independently, with a minimal need for direct supervision.

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-entered care, innovative research, and community partnerships within a just culture of diversity, equity, inclusion, and belonging. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. Building upon a $100 million foundational gift in 2011, WMed is a recipient of the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide as well as the creation of 1,600 new jobs and an annual estimated economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program and two Master of Science degree programs in Biomedical Sciences and Medical Engineering. We train physicians in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout Kalamazoo, Portage, and Battle Creek. The Department of Pathology faculty serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with faculty and administrative offices, student study and social spaces, team-based learning halls, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed is building upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery.

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Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace._

EEO Minorities/Women/Disabled/Protected Veterans.

Location: 1000 Oakland Drive, Kalamazoo, MI 49008

Job Type: Full-time

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