Job description

SOC Telemed (SOC) is the largest national provider of telemedicine technology and solutions to hospitals and health systems. SOC’s technology platform, Telemed IQ, enables life-saving patient care through teleNeurology, telePsychiatry, and teleICU and empowers healthcare organizations to build telemedicine programs in any clinical specialty. SOC provides healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. The company was the first provider of acute clinical telemedicine services to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since inception.

Our vision: to connect patients to the highest quality clinicians at the right time—regardless of proximity.
Our mission: to systematically optimize how healthcare is delivered, partnering with healthcare organizations to bring clinicians and patients together. By providing the foundation for our partners’ telemedicine initiatives, SOC Telemed increases access to care, eases transitions between acute and post-acute care, and improves patient outcomes in a measurable way.

The Clinical Provisioning Coordinator is critical to making this vision a reality on a daily basis as your work ensures the right physicians are scheduled to work at the right times-- making it possible for our consultations to take place in a way that ensures quality of care.

You will support and be a part of the Scheduling Team with daily operational tasks. To support your work, we have the latest software and a team of data analyst(s). Each day, you will assist with the management, development, and implementation of the SOC physician schedules in accordance with defined metrics and operational goals.

Our team must effectively communicate the needs of the business from a physician supply (e.g. – hiring needs, contract conversions) as well as a licensing and privileging perspective to internal staff. This means that you will be a member of the team that provides feedback to Sales, Client Engagement and Practice Management around our ability to take on additional demand at the state and facility level. This guidance helps to shape the future landscape of our company.

You must have the ability to communicate effectively and build relationships with physicians and other clinical care providers.

Key Responsibilities:

• Generate & post Physician Schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters.
• Ongoing maintenance of real-time schedule changes.
• Assist with the formation of facility specific physician panels as part of implementation process, dependent upon existing & future State licensure/privileges.
• Create summaries of coverage progress and remaining deficiencies
• Compile capacity/coverage needs by service line, by physician group, or other criteria to include a summary of progress
• Physician outreach to resolve capacity/coverage needs
• Shift changes (extensions, change in start/end time, trades, etc.)
• Compile reports from various data sources
• Data entry (to include entering/management of physician availability/restrictions to support schedule build/management)
• Data entry (entering monthly scheduling data into the scheduling software)
• Perform other duties and special projects as assigned

Education:

• High School Diploma, GED or Equivalent
• Preferred
• Bachelor's degree

Experience:

• Minimum of two years of administrative experience in the healthcare industry is required
• Minimum of two years scheduling/workforce management or related experience is required

Your experience must demonstrate that you have:

• Highly effective communication skills (written and oral)
• Strong organizational and project management skills, with an emphasis on hitting key deliverables/dates
• Ability to pay attention to details
• Ability to collaborate across multiple cross-functional teams
• Proficiency with Microsoft Excel, PowerPoint, Word and general computer skills

As part of its total compensation strategy, SOC Telemed provides its employees with a comprehensive benefits package. The benefits program is designed to provide you with the opportunity to select benefit options that best fit your lifestyle and personal choices.
Benefits Include:

• Health Insurance (Medical, Dental, Vision)
• Health Savings Account
• Flexible Spending (Medical and Dependent Care)
• Employer Paid Short and Long Term Disability
• Employer Paid 1x Life and AD&D (Supplemental available)
• 401(k) & Roth 401(k)
• Paid Time Off
• 10 Paid Holidays
• Pregnancy and Parental Leave
• Military Leave Pay
• Legal Benefits

Job Type: Full-time

Schedule:

• 8 hour shift

Application Question(s):

• What is your salary expectations?

Experience:

• provider scheduling: 2 years (Preferred)
• healthcare administrative: 2 years (Preferred)

Work Location: Remote

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