CATHOLIC GUARDIAN SERVICES

POSITION DESCRIPTION

POSITION TITLE: COACH SUPERVISOR

DEPARTMENT: JOURNEY PROGRAM ? FOSTER CARE

DIVISION: FAIR FUTURES

REPORTS TO: ASSISTANT DIRECTOR, FAIR FUTURES

PROGRAM PURPOSE:

FAIR FUTURES is a new initiative developed by a public/private partnership and is solely focused on improving educational, employment and housing outcomes for youth in foster care.

BASIC FUNCTION:

Coach Supervisors support six Coaches in helping young people progress along their academic and career development journey by providing ongoing management, direction, and support. Supervisors create a harmonious, strength-based work environment and use this environment to successfully monitor the progress Coaches are making with youth through regular, formal supervisory sessions, as well as during crisis situations.

DUTIES AND RESPONSIBILITIES:

? Support Coaches in their efforts to build relationships with young people, including sharing effective engagement techniques;

? Guide Coaches to use Motivational Interviewing techniques to develop and follow action plans with young people;

? Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person?s situation;

? Help Coaches navigate the DOE and other systems, as needed;

? Help Coaches prevent and navigate crises, as they arise;

? Monitor the progress Coaches are making with young people through regular supervision sessions (typically weekly or biweekly), and ensure Coaches are taking appropriate steps to help young people progress and plan for the next step on their journey;

? Review key data in advance of supervision (including any progress notes, new academic data, and goals/steps completed over the last week). Debrief with Coaches on the status of their relationship with young people, any crisis situations, goal-setting progress, etc.

QUALITIES & COMPETENCIES OF EFFECTIVE COACHES:

RELATIONAL SKILLS

? Ability to work from a strength-based, trauma-informed, youth development lens;

? Able to build and maintain harmonious working relationships with and among staff;

? Support staff in developing strong relationships with young people;

? Provision of emotional support to reduce stress and build resiliency in staff;

? A love for working with young people;

? Strong ability to relate to young people and engage them in conversation;

? Values and promotes diversity;

? A belief that change is possible;

? Able to maintain healthy boundaries;

PROFESSIONAL SKILLS

Successful Coach Supervisors have the following qualifications:

A Master?s degree in social work, psychology, education or other social service related field;

At least three years of experience working with at-risk or system-involved young people;

Supervisory experience and experience as a Coach is preferred;

Strong written and verbal communication skills;

Strong time-management, organizational skills, and attention to detail;

Ability to conduct outreach and build partnership with outside community agencies;

Experience in or openness to implementing evidence-based practices;

Ability to use Motivational Interviewing techniques;

Ability to use trauma-informed techniques;

Ability to facilitate therapeutic groups;

Ability to troubleshoot, advocate, and navigate obstacles where there is not always a clear-cut
pathway;

Knowledgeable about youth resources and services;

Computer literate with the ability to utilize an on-line platform to support the Fair Futures model;

After training on the model, use the Goals and Steps framework to track youth progress;

Maintain records as needed;
? Ability to work a flexible schedule to ensure service delivery to the youth;

Ability to facilitate therapeutic peer groups.