Job description
POSITION
Coat-Check Representative, part-time
DEPARTMENT
Guest Experience
OVERVIEW
Lincoln Center for the Performing Arts (LCPA) serves three primary roles: it is the world’s leading presenter of superb artistic programming, is a national leader in arts education and community relations, and functions as the manager of the Lincoln Center campus, which is home to 11 separate resident organizations. LCPA presents over 350 performances annually throughout our different performance series.
Guest Experience Coat Check Representatives are the welcoming faces of Lincoln Center and provide coat check services at both David Geffen Hall and Alice Tully Hall. Located at the Venue Coat Check counter, Coat Check Reps greet guests and offer item storage to guests in exchange for a fee. It is important that Guest Experience Coat Check Reps always model Lincoln Center’s three Guest Experience Principles: Inclusive, Engaged and Distinct.
You’ll be a great fit if you can perform the following:
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Greet guests attending events presented by Lincoln Center.
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Ensure all guests are offered coat or item check upon request.
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Exemplify excellent customer care characteristics in all interactions with guests, and fellow co-workers.
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Manage, organize, and store guest items.
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Use credit card processing devices to collect guest payment.
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Provide accurate information about an event or venue upon request, including directions, program, or constituent organizations.
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Notify management and/or Security of any emergency situations immediately as they occur.
You’ll Be a great fit if you have the following:
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Proven customer service experience. -
Strong interpersonal and communication skills.
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Ability to multi-task and problem solve in a fast-paced environment.
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Flexible availability is a must, including being able to work during matinee, evening, and weekend performances.
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Ability to stand for varying periods of time; such requirements to be met either with or without reasonable accommodation.
Please Note: All newly hired employees of Lincoln Center must have their booster dose of an FDA-authorized or WHO-listed COVID-19 vaccine, and provide proof of such in order to begin employment at any time after March 1, 2022, unless a reasonable accommodation on the following limited bases is granted. LCPA will consider accommodation requests from individuals who are unable to receive a COVID-19 vaccination due to either an underlying medical condition or sincerely held religious beliefs on a case-by-case basis in accordance with LCPA’s policies as well as federal, state, and local laws. Supporting documentation may be requested.
What is Lincoln Center for the Performing Arts?
Lincoln Center for the Performing Arts (LCPA) is the world’s leading performing arts center in the heart of New York City. In these times of heightened anxiety and vigilance, we are holding on to the important role the arts play in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.
We are:
The manager of the Lincoln Center Campus.
- We are part of 16 acres of activity and one of eleven amazing resident organizations
A leading Arts Presenter.
- We curate a number of series showcasing music, dance, and theater
An Education Hub.
- We have reached 20 million students, educators, principals, and community members
Who are our people?
Lincoln Center is a diverse team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.
Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."
Lincoln Center welcomes applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.
What’s the news?
Highlights from the Fall/Winter Season
- The Syncopated Sounds of Old San Juan Hill at the New Geffen Hall
- BANDALOOP performs at David Geffen Hall Open House Weekend
- Music, Science and Healing Intersect in an A.I. Opera
- Lincoln Center Makes Art Accessible For All
- How a global music festival helps international musicians reach larger audiences
Campus Happenings
- Lincoln Center Is Going All In on Terence Blanchard
- Coming soon: Gustavo Dudamel is joining the NYPhil!
- AFROPUNK + LINCOLN CENTER
Legacies of San Juan Hill
- Before Lincoln Center, San Juan Hill Was a Vibrant Black Community
- Lincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban Neighborhood
- Lincoln Center lanza plataforma para rescatar la cultura de un barrio negro
Who is our President and CEO?
Henry Timms is the co-founder of #GivingTuesday and the co-author of New Power.
Join us!
It is the policy of Lincoln Center to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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