Job description

We are now hiring for our new upscale Bars and Nightlife coming soon in Lower East Side New York. Job Offers on the Spot!

Cocktail Server (Tao Group - New Venue Openings - Lower East Side)

Interacts with lounge guests, fellow staff members, and supervisors in a polite, courteous and hospitable manner to ensure an exemplary experience. Also actively takes orders, provides personal recommendations, conducts full and complete food/wine/beverage service and presents premium bottle service.

Job Description:

• Portrays a positive and professional attitude.
• Works as a team player.
• Provides help and support to all fellow colleagues.
• Possesses knowledge of products, menus, beverages, foods, etc.
• Possesses general knowledge of the club and the bar.
• Learns and teaches fellow colleagues.
• Properly sets-up work station, including tables, chairs, supplies, place settings, etc.
• Attends and participates in all pre-shift meetings.
• Always smiles and greets guests warmly and genuinely.
• Provides professional and exceptional service.
• Anticipates guests needs.
• Properly serves wine and alcohol (with awareness.)
• Presents and reconciles checks.
• Collects cash or credit cards from guests.
• Clears and resets tables.
• Carries out closing procedures and side work.
• Completely and accurately fills out financial paperwork.
• Submits complete and accurate paperwork and cash to the manager.
• Delivers food and beverages to tables.
• Presents menu, answers questions, and makes suggestions, regarding food and beverage.
• Requests identification from guests ordering alcohol.

Experience/Skills:

• Previous hospitality experience preferred.
• Previous cocktail server experience preferred.
• Experience in a high volume bar or nightclub is a must.

Training Requirements:

• Food Handling Certificate.
• Alcohol Certificate

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:

• Accountability
• Development
• Working relationships
• Judgment
• Quality of work
• Job skills knowledge
• Productivity
• Dependability
• Punctuality
• Adherence to Policy
• Verbal communication
• Attitude
• Appearance
• Teamwork
• Guest satisfaction

EDUCATION/REQUIREMENTS:

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

WORKING KNOWLEDGE REQUIREMENTS:

• Minimum of two (2) years of experience in hospitality working in a high-volume bar or nightclub

• POS systems
• Liquor, beer, wine, spirits, and cigar brands
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Beverage presentation
• High volume operations

SKILLS:

• Create and maintain a sense of urgency
• Must have strong problem-solving skills
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
• Consistently maintain well-groomed appearance, posture, and hygiene
• Move effectively and efficiently throughout the venue
• Outgoing personality, warm and friendly, demonstrate enthusiasm and professionalism
• Use strong judgment

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must present and maintain a professional image to further the overall theme of the venue
• Must have good positive energy to make it through the day
• Must be able to read the computer monitors
• Must be able to print legibly for guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace at venue
• Must be able to sit and/or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, smell, and specific vision abilities required by the job to include; close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Involves constant public contact
• Fast paced, high volume, high energy
• Work varied shifts to include days, nights, weekends and holidays

SECURITY RESPONSIBILITIES:

• Security Level –Low

If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reasons not to be vaccinated.

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.

Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 70 branded locations in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Yauatcha, Cathédrale, Ling Ling, Wet Republic, Little Sister, The Highlight Room, Jewel, and more.

Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences.

US Candidates Only

Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

Job Types: Full-time, Part-time

Pay: From $13.20 per hour

Benefits:

• Employee discount
• Referral program

Restaurant type:

• Bar

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
If you are hired, we will require proof that you have received the COVID-19 vaccine or that you have a valid religious or medical reason not to be vaccinated.

Work Location: One location

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