Collaboration Engineer

Full Time
Charlotte, NC
Posted
Job description

AT A GLANCE

RVO Health is seeking a Collaboration Engineer to join our team. In this role, you will have the opportunity to impact our Collaboration Engineering team responsible for recommending, implementing, and maintaining our global collaboration applications.

What You'll Do

  • Maintain Microsoft 365 environment to include Azure AD, Exchange Online, Teams, OneDrive & SharePoint.
  • Maintain Google Workspace environment to include Google Drive, Sites & Groups.
  • Maintain additional collaboration tools such as Zoom & Slack.
  • Respond to escalated tickets from the Service Desk that require Infrastructure support and follow appropriate ticketing procedures.
  • Review, pilot and implement new collaboration suite features.
  • Assist with cloud security needs as requested by the security team.
  • Assist with the documentation of all system processes and procedures to ensure standardization, and best practices.
  • Assist in management and deployment of Windows endpoints.

What We're Looking For

  • 3+ years experience managing email systems including Exchange Online, Exchange 2016/2019 and Google Workspace.
  • 3+ years experience managing the Microsoft 365 platform including OneDrive, SharePoint & Teams.
  • 3+ years experience managing Google Workspace & Slack.
  • Experience with AV conferencing tools (Zoom, Teams, Webex, etc)
  • Experience with Microsoft Endpoint Management is highly preferred.
  • Strong understanding of email security, including message hygiene, SPF, DKIM & DMARC.
  • Hands-on admin and implementation experience with Azure AD.
  • Experience with 365 security and compliance tools including DLP, Retention, E-Discovery and Security Explorer.
  • Experience with mail flow rules, connectors, and advanced mail routing.
  • High proficiency in PowerShell scripting.
  • Experience with project management and issue tracking software.
  • Experience with 3rd party IDP solutions (OKTA, AAD.)
  • Excellent communication and problem-solving skills.
  • Experience working in a fast-paced high growth environment.
  • Current M365 Certifications preferred.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

  • Starting Salary: $80,000 - $130,000
    • Note actual salary is based on geographic location, qualifications and experience
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are:

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

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