Job Title: Collections Specialist

Pay Rate & Hours: $20-24.00/hour, 8-5 M-F

Job Summary: The Collections Specialist oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Investigates credit issues and suggests payment options to be approved. Ensures collectors follow all protocols, laws and regulations to collect payments efficiently.

• Monitor accounts to identify overdue payments. Maintain customer accounts payable contacts and arrange for invoice payment. Keep current and accurate records of collection activity using current department methods.
• Serve as a liaison between customers and internal departments in the resolution of account discrepancies, issues and inquiries to ensure invoices are paid timely.
• Review credit applications, recommend credit limits and escalate approvals when exceeding set approval ranges.
• Evaluate and release credit override requests.
• Assist in developing strategies to reduce average days to pay.
• Assist with the creation and preparation of monthly reports for management.
• Assist with cash applications as needed; perform adjustments on customers accounts as requested.
• Serve as back up to the Accounts Receivable Specialist
• Other duties as assigned including ensuring business processes adhere to laws and regulations.

Qualifications:

High school diploma or equivalent required, Associates degree in accounting or finance preferred.

3 years previous credit and collections experience is highly desired. Must have a minimum of intermediate level skills with Microsoft Office and spreadsheet software.

• Ability to communicate effectively, both orally and in writing.
• Ability to create, compose, and edit written materials.
• Ability to analyze and solve problems.
• Fluent ability to use MS Excel, Word, Teams, AS400 knowledge preferred.
• Must possess strong organizational and time management skills.
• Excellent attention to detail.
• Predictable/reliable attendance.