Collections Specialist

Full Time
South Portland, ME 04106
Posted
Job description

Major Job Responsibilities:

The Accounts Receivable Department is responsible for the revenue collection and resolution of all assigned customer accounts within the Sappi North America accounts receivable portfolio. The Collections Specialist is directly responsible for proactive management of all assigned customer AR balances including past due balance collection, research of disputed items and monitoring of unearned trade discount. In addition, the Collections Specialist is responsible for basic daily AR functions including cash import, cash application, processing of credit and debit notes and month end closing activities.

Essential Duties and Responsibilities:

  • Review AR aging daily and provide past due updates to management on an as-need basis and through weekly reporting
  • Make daily contacts with customers’ Accounts Payable departments regarding past due or disputed items
  • Perform reconciliations of customer accounts
  • Prepare research and obtain back up for the issuance of credit and debit notes
  • Analyze all deductions and short pays and ensure all items have been addressed and/or resolved on a timely basis
  • Prepare documentation to assist with auditing requirements
  • Perform month-end closing functions
  • Complete various ad-hoc projects on an as-needed basis

Skills Requirements:

  • Strong written and verbal communication skills
  • High level of problem solving and organization skills
  • Ability to work independently and also collaborate with colleagues and other departments
  • Self-motivated, able to make recommendations, communicate findings and facilitate change
  • Familiarity with accounting, collection law, contract law or bankruptcy law a plus
  • Strong computer skills – MS Office (Outlook, Excel, Word), MS Teams (SAP knowledge a plus)

Minimum Education:

  • Bachelor’s degree preferred but not required
  • Work experience in the industry will be considered

HYBRID POSITION - Availability to work from home 2 days

Job Type: Full-time

Pay: From $49,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance

Physical setting:

  • Office

Schedule:

  • Monday to Friday

Work Location: In person

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