Communications Manager - UCSF Real Estate

Full Time
San Francisco, CA 94143
Posted
Job description

The Communications Manager is responsible for UCSF Real Estate communication content delivered with the organization including newsletters, website management, strategic communications, executive emails,
marketing material, the design and production of internal publications, digital communications and ensures all materials will be aligned with UCSF brand standards and UCSF digital policies and best practices. They will be responsible for the refinement of core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education.

The Communications Manager will need to gain a deep understanding of UCSF’s long-range development plan, the capital projects which are currently under development, and the capital projects underway in UCSF’s surrounding communities. They will need to understand existing internal communications channels and identify ways to improve internal communications by adding to or refining existing options in collaboration with Community and Government Relations quickly and thoroughly. As such, the Capital Program’s Communication Plan will leverage the use of UCSF’s existing communications vehicles and opportunities and assess what additional resources may be required to contribute to the program’s overall success and effectiveness.

The Communications Manager is responsible for developing, managing, and implementing a comprehensive, multidisciplinary communications plan that will communicate the importance of these changes, why and when these changes are happening, and address what these changes will mean to stakeholders. One of the primary objectives of this communications program is to set expectations as well as serve as the first line of timely and accurate information for Real Estate activities and programs.

This position requires an individual who is a diplomatic influencer and consensus builder, a skilled writer, an excellent public speaker and who is adept at working with designers, and with technical staff. The position also requires a highly organized, detail-oriented individual who can manage complex programs on schedule. A deep understanding of real estate, planning and capital program design and construction processes and terminology is required.

The Communications Manager will also work directly with capital project delivery teams to understand all aspects of the status of a project that is newsworthy and may impact campus and community stakeholders to craft broad and detailed project-specific notices, status updates, press releases, project profiles, announcements, project signage and general communication related to new, ongoing and completed projects. Reviews award and presentation requests for compliance with all UCSF branding and policy requirements. Works closely with Campus Logistics team to develop and update campus-specific construction impact communications that are shared with multiple stakeholder channels targeting key constituents.

All External UCSF communications regarding campus planning or construction issues will be exclusively handled through Community and Government Relations in coordination with the Real Estate Communications Manager

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html


Department Description

The organization of UCSF Real Estate is focused on the development, planning, delivery and management of physical space for UCSF. Key responsibilities include a unified approach to oversee the active UCSF growth planned on a multi-site campus and managing the complex metropolitan environments affecting capital assets and projects and efforts to align municipal challenges with maximum effectiveness in support of the UCSF mission.

The department serves to provide the following services, which includes:
  • Building Permit Services: responsible for issuing, maintaining and tracking permits for all construction, alterations, additions, repairs, and demolitions, along with inspecting all building projects to assure compliance with the UC & California Building Standards Code.
  • Business Intelligence: provides integrated technological products and services in support of the UCSF Real Estate mission including Space Analytics, Geographic Information Systems (GIS), Project Management Information Systems (PMIS) and document management.
  • Campus Planning: responsible for all UCSF Campus and Medical Center Physical Planning, Space and Capital Planning. Provides professional planning services that guide the physical development of the campus and assists in strategic development and improvements of buildings and space to support UCSF's mission of research, teaching, health care, and public service. The department maintains the Long-Range Development Plan (LRDP) for UCSF campus sites, develops land use plans, site and new facility evaluation, and conducts environmental analysis to comply with the California Environmental Quality Act (CEQA). Assess campus space needs and requirements, and annually updates the campus Capital Improvement Program that draws upon state, non-state, and campus discretionary resources to fund capital projects.
  • Contracts Administration: a shared service in Real Estate that partners with Design & Construction, BCH-Oakland Design & Construction, Major Capital Projects, Campus Planning, and the Facilities Services departments to procure and contract Architectural, Engineering, and Construction services.
  • Design & Construction manages the execution of the UCSF capital plan and provides project management services to those embarking on capital construction and real estate renovation projects for UCSF projects. Planners, designers, administrators, contractors, inspectors, and others work together to meet the needs of UCSF clients.
  • Finance, Administrative and Operations Services provides financial, HR and administrative management and support services for all UCSF Real Estate functions
  • Real Estate Services: overseas UCSF’s real estate portfolio and structures and negotiates commercial real estate transactions for Campus and Medical Center real estate. This includes acquisition, disposition, development and provides asset management services for over one million square feet of leased office, laboratory, medical, clinic, and residential space.

The combined UCSF campus and UCSF Health includes approximately 174 UCSF and contract personnel and oversight and responsibility for a $9.7B long-range capital development plan.

Required Qualifications

  • Bachelor's degree in related area and 5-10 years relevant experience and / or equivalent experience / training.
  • Advanced knowledge and understanding of all aspects of communications, including strategic
    planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications
  • Advanced knowledge and understanding of technical applications to direct professional
    technical staff, or personally perform technical work, including design concepts, various media, and applications.
  • Advanced skills to create, develop, and implement long and short term strategic communication plans.
  • Advanced skills to advise and consult management on all aspects of communications, ranging
    from developing effective communication strategies to appropriately responding to inquiries regarding sensitive or complex issues or information.
  • Excellent written, verbal, interpersonal communications, active listening and political acumen skills.
  • Excellent analytical, critical thinking, project management, and problem recognition, avoidance,
    and resolution skills.
  • Thorough knowledge of location protocols and channels for communication internally and externally.
  • Proficiency in PowerPoint, Microsoft Word, Microsoft Outlook, social media platforms
  • Demonstrated skills at accurately converting technical project information related to planning, design and construction activities into easily consumable and meaningful information for
    various target audiences with limited planning, design and construction knowledge or vernacular.
  • Minimum of five years experience working as a communications professional in an organization of
    comparable size.
  • Training or proven knowledge and implementation of basic project management principles and practices.

Preferred Qualifications

  • Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues in higher education and / or health
    sciences.
  • Broad Knowledge of Real Estate, Planning, Capital Planning, Capital Projects (Design and Construction) and Sustainability in a Large Institutional Organization
  • Minimum of two years experience in internal communications, change management and/or human relations.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

005887 COMM SPEC 4

Job Category

Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Mission Bay (SF)

Shift

Days

Shift Length

8 Hours

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