Community Health Worker

Full Time
Portsmouth, VA
$18.50 - $21.50 an hour
Posted Just posted
Job description

The Community Health Worker (CHW): collaborates with health departments and partner teams to increase outreach communications and interactions with individuals and families to ensure access to all vaccinations, including COVID-19. The CHW works to identify and address barriers to vaccine and services through local health education, coaching, and messaging to vulnerable and diverse communities.

Requirements

Education or experience and training equivalent.

Two years of work related to health and human services or relevant community volunteer experience.

-2 year related post high school degree may be substituted for the required

experience noted above.

• Excellent interpersonal skills and ability to interact professionally to gain trust in a culturally diverse environment

• Ability to show empathy and respect to distressed individuals

• Ability to handle confidential information with discretion and professionalism

Preferred Qualifications:

Fluency in English and Spanish, other languages a plus.

Prior work with VDH or any other public health or community volunteer related agency

CHW Equitable COVID Outreach job description

Community Outreach: Plays an integral role in educating the public, especially in communities where there is large vaccine hesitancy and Information gaps, about covid-19 and the covid 19 vaccine.

Responsible for outreach both in the community and with local partners and businesses including schools, churches, and stores. Will perform a variety of outreach activities including door-to-door flier distribution, meetings with local residents and partners, health fairs, and community events. Knows and builds relationships with local community members and leaders to determine health needs of the community and to build trust. Serves as a role model to the community by being a Good Neighbor (upholds their lease, has a clean house, etc.).

• Builds and maintains relationships with local residents through door-to-door outreach, involvement in community organizations (ie: Tenant Council) and outreach log documentation

• Promotes community awareness of what it means to be a Good Neighbor and the LHD programs.

• Participates in the coordination of regular health promotion activities such as local community events, organizational events, and health fairs

• Promotes key messaging in the community and at events which focuses on individual residents and families

Builds and maintains relationships with local school representatives, organizations, businesses

Health Resources Navigation: Works with community partners to identify and register individuals who are interested in receiving the vaccine yet have difficulty with technology or internet access. Also, helps to connect individuals with transportation to and from vaccine events.

Follows up with residents and at risk patients to connect them to local medical homes and other supportive services. Follow up may be done through phone calls, clinic visits, letters, and occasional home visits. Works with clients to ensure they are attending their scheduled medical visits, to include vaccine appointments, that they understand their medications, and are checking vital signs regularly (BP, heart rate...). Confirms that clients have appropriate health coverage (Medicaid, Plan First, Marketplace, etc.) and educates clients on ways to avoid going to the ED. Connects them to application assistors and the online applications for each. Educates clients about how to be a Good Neighbor and links clients to housing transition and job training resources. Connects clients to other needed resources (e.g., food, clothing, education, GED training .....). Documents all client interactions in an online database.

• Ensures referral sources are useful and meaningful through site visits, staff interactions, and client feedback

Thoroughly documents each client interaction

• Stays current on community resource information including housing transition plans and workforce development pipelines

• Communicates with referring agencies regularly

• Refers clients to medical and supportive services and follows-up with clients to ensure utilization

• Performs CHW services to increase client knowledge to include education, prevention, administrative help, and resource navigation

Community Advocacy: Assists in sharing community feedback information to local health district vaccine leadership team to inform vaccine communication and event planning. Serves as a community connection point for convening community residents around public health programs, public housing redevelopment, research interventions, and community assessments. Advocates for community change through participation in City and Statewide initiatives.

• Attends and encourages community residents to participate in local meetings and community surveys to ensure community voice in local decision making.

• Actively shares information and decisions from local entities that affect residents.

• Participates in community meetings held by local organizations to ensure resident input.

Advocates that all community research does no harm to residents and is conducted in a respectful and beneficial way.

• Stays informed on and can clearly explain key housing policies like the Family Self-Sufficiency program and Income Exclusion.

• Embodies the concept of being a Good Neighbor in their community

• Performs all duties and responsibilities with a trauma informed approach.

Team and Professional Development: Coordinates activities with supervisor to assure optimum use of time and effort. Attends staff meetings and community meetings. Participates in in-services, workshops, and classes to maintain knowledge, skills and abilities (ksa's). Attends program-required training/educational sessions. Identifies and requests attendance at appropriate educational programs to enhance job performance. Maintains records of trainings and submits documentation to supervisor. Shares information with colleagues. Based on self-evaluation of KSA's, Identifies program/agency training needs.

• Participates in team processing sessions to discuss successes/challenges in program implementation, relevant current events, community feedback, resources, etc.

• Participates in all team meetings and staff meetings, and retreats

• Assists with grant application preparation and reporting as requested

• Participates in team photos, press briefings and media appearances when requested

• Works with LHD programs/staff and/or community partners to implement programs/activities related to identified categories, ie: parenting, health living, support groups, car seat classes, etc.

Job Types: Full-time, Part-time

Pay: $18.50 - $21.50 per hour

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Choose your own hours
  • Evening shift
  • Monday to Friday

Application Question(s):

  • Do you have reliable transportation and willing to drive throughout Portsmouth?

License/Certification:

  • Driver's License (Required)

Work Location: On the road

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