Job description

We are currently seeking a Community Manager to join our team at our beloved Sea Gate private community located in Brooklyn, New York. Our ideal candidate has exceptional oral and written communication skills, as well as outstanding customer service and organization skills. The Community Manager is responsible for providing the overall supervision of a community association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members.

Qualifications:

• Energetic Leader
• Positive Professional attitude
• Ability to multi-task in a fast paced environment
• Creative problem solver
• Ability to manage all daily operations of the private community
• Organized with attention to detail
• Excellent work ethic
• Flexibility as daily needs can change in the community
• Proficient in all Microsoft programs (word, publisher, excel, outlook, etc.)

Duties include but not limited to:

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Association community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Responsible for maintenance data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of Association staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.

Requirements:

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication and customer service skills
• Time management and time critical prioritization skills.
• 1-3 years of Community Association experience

We offer competitive pay. Valid driver's license and current auto insurance.

Job Type: Full-time

Pay: $58,500.00 - $73,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Brooklyn, NY 11224: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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