Community Manager for LIHTC Property

Full Time
Belle Glade, FL 33430
Posted
Job description

The Community Manager oversees and coordinates all property management and maintenance functions of an LIHTC property. The essential functions are: supervises one or more full-time property management employees; oversees the maintenance of the community; coordinates and facilitates resident involvement in programs and activities; monitors applicable rent and non-rent charges; consults with residents to solve disputes; make referrals; enforces rent collection, lease violations and other charges due; and accepts additional assignments and performs administrative duties and referred tasks.

The work schedule is Monday - Thursday, ten hours per day. We are closed Friday, Saturday and Sunday (except as needed for emergencies.)

  • Complies with all federal rules and regulations
  • Ensures community is leased to fullest capacity and verifies eligibility/suitability of applicants
  • Work in a highly collaborative, team environment with main office staff, property managers, maintenance staff, resident outreach, and contractors
  • Supervises, trains, and coordinates all onsite staff members to ensure all are contributing positively to the community to achieve goals and standards
  • Handles all property personnel matters
  • Monitors, inspects, and supervises the work of all onsite staff, outside vendors and contractors
  • Performs the recertification of tenants, conducting a thorough timely review of tenant provided information to identify income, assets and qualifying deductions while following the HUD Verification Guidelines for verifying information
  • Manages the monthly rent collection rate and tracks collection loss-write offs; conferences with tenants who are delinquent and makes appropriate resource referrals when possible; assists with small claims court action and/or collection of bad debts; and prepares and distributes notices such as late notices, and eviction notices
  • Investigates tenant complaints and resolves tenant issues, prepares written incident reports and initiates appropriate corrective action as needed
  • Enforces and processes lease violations
  • Identifies program integrity issues and follows through to ensure referral and/or prompt action is taken to resolve the issues
  • Manages the work order system ensuring that all open work orders are completed and closed efficiently in a timely manner; periodically follow-up with residents to ensure resident satisfaction
  • Manages unit turnaround time
  • Works with maintenance staff to ensure inventory is stocked and tracked
  • Inspects the property daily and addresses any curb appeal issues as well as regularly checks grounds and common areas to ensure there are no safety hazards
  • Conducts annual, special and vacant unit inspections to assess the condition of the property to see if repairs are needed and obtains costs related to needed repairs
  • Documents maintenance needs for all buildings, units and grounds, and enters the corresponding requests into the work order system
  • Reviews invoices prior to submittal to Accounts Payable for processing
  • Monitors expenditures and makes appropriate budget adjustments
  • Maintains accurate and organized tenant files
  • Conducts administrative duties including weekly and monthly reports
  • Performs all other duties as assigned

Job Type: Full-time

Pay: From $51,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 4x10

COVID-19 considerations:
All new employees must be fully vaccinated against COVID-19 and provide vaccination card.

Ability to commute/relocate:

  • Belle Glade, FL 33430: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • LIHTC Property Manager: 1 year (Required)

License/Certification:

  • LIHTC Certification (TCS, HCCP, C3P) (Preferred)
  • Driver's License (Required)

Work Location: One location

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