GENERAL SUMMARY OF POSITION:

Under the general direction of the Manager or designee, the Community Partners Program Manager is responsible for collaborating with the team to support the completion of reporting activities needed to manage MassHealth’s payment and care delivery reform. This position will support data strategy and reporting activities for the Community Partners Program, specifically through project management of multiple reporting workstreams, implementation and management of data strategy, and development and enhancement of reporting tools which include data population and analysis.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Implement and manage data strategy to support Performance Management of Community Partners. Synthesize and integrate metrics from multiple data sources and work with internal stakeholders to communicate and align on these metrics.
• Provide project management for refinement and enhancements for an internal dashboard working with internal stakeholders and cross functionally.
• Manage release of quarterly reporting scorecard including configuration, enhancements and data population. Work collaboratively with internal stakeholders and track milestones to insure timely completion of deliverables.
• Create and co-lead a Data Users Group with the goal of maximizing value of key data sources. Respond to data questions, coordinate responses and maintain documentation.
• Maintain and update key data tracking documents, including metric crosswalks from multiple reporting sources.
• Perform data analyses to support performance management, as needed. Prepare written summaries and reports of data analyses and provide input to written reports and other materials in support of the program/project initiatives. Obtain relevant data needed to construct databases and spreadsheets and help to organize qualitative information in a manner that facilitates its use for policy analysis and performance management.
• Coordinate and manage internal meetings, capturing key deliverables to ensure the critical aspects of the execution strategy are on track.
• Provide project management and the interface with IT functions in development of an enrollment portal and other applications including managing timelines, meetings and documentation.
• Provide project management, as appropriate, for additional report requests received by the CP Implementation and Reporting Team.

Preferred Qualifications:

• Demonstrated project management skills such as ability to prioritize tasks, handle multiple tasks simultaneously, coordinate cross functional teams, complete quality work on a timely basis within frequent, tight, deadlines, and to utilize effective problem resolution skills.
• Demonstrated ability to conduct thoughtful and accurate analysis, research and writing in a relevant discipline.
• Demonstrated ability to produce thorough, accurate results and to meet project milestones and deadlines.
• Ability to learn new issues quickly.
• Ability to work in a fast-paced environment.
• Ability to take initiative on assignments and work independently as well as part of a team.
• Demonstrated expertise in computer-based tools, including spreadsheets, database management, word processing, and presentation software. Experience with Tableau is a plus.
• Quantitative and qualitative research and analytical skills.
• Strong organizational, interpersonal, verbal and written communication skills.
• Demonstrated ability to maintain harmonious working relationships with others at all levels of responsibility.
• Bachelor’s degree in Business Administration, Health Care, or related field; or equivalent.
• 4-6 years of related work experience with demonstrated project management in reporting. Required work experience may include internships.

About MassHealth:

MassHealth, the Commonwealth’s Medicaid program, provides health care benefits to certain low and medium-income Massachusetts residents.

The mission of MassHealth is to improve the health outcomes of our diverse members, their families and their communities by providing access to integrated health care services that sustainably promote health, well-being, independence and quality of life.

For more information about our agency and programs please visit: www.mass.gov/masshealth

TO APPLY:

Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!