Community Relations Director

Full Time
Scottsdale, AZ 85256
Posted
Job description
Definition

Under general supervision of the Assistant Community Manager and/or Community Manager, oversees the operations, management and leadership of the Community Relations Department to include communications, public relations, and public outreach. This job class is treated as FLSA Exempt.

Examples of Tasks

1. Operations: Oversees the communications, public relations and public outreach for SRPMIC.

  • Assures operations of the department are implemented, maintained and streamlined.
  • Oversees all aspects of internal and external communications, including public relations, media relations, social media, website, print and online publications and digital mediums.
  • Oversees promoting the community brand through marketing and advertising.
  • Oversees public outreach to engage the community at-large, including event and special project implementation, coordination, planning and assessing.
  • Serves as a liaison for the Community for special projects and partnership building.
  • Serves as Community spokesperson in a public relations capacity as necessary.

2. Management: Provides direction on department projects, goal attaining, reporting, analyzing, and budget processes.
  • Provides critical planning, development and enhancement of the department organizational structure.
  • Provides direct supervision to division managers and other direct reports.
  • Oversees the collection of data for reporting statistics for department programs and services; researches and analyzes this information for strategic planning purposes.
  • Oversees and implements the department plan and budget, assuring budget allocations and expenditures are met.
  • Provides evaluation of programs and personnel.


3. Leadership:
Provides direction and guidance through leadership and mentoring.
  • Coordinates with managers and staff, the development of goals and benchmarks for department, divisions and staff.
  • Provides motivational outreach to department to achieve goals and objectives.
  • Coordinates with staff on innovative ideas and processes to enhance deliverables.
  • Provides the necessary tools to assure the effective outcome of staff deliverables.
  • Provides mentorship opportunities to attain career succession goals.
  • Coordinate with staff to continuously improve operational policies, practices, procedures and methods.


4. Miscellaneous
: Performs other job related duties as assigned by the Assistant Community Manager, Community Manager and/or Tribal Council.

Knowledge, Skills, Abilities and Other Characteristics:
  • Knowledge of the history, culture, laws, rules, customs and traditions of the Salt River Pima-Maricopa Indian Community
  • Knowledge of organizational leadership, management and program effectiveness
  • Knowledge of the principles, practices and methods of strategic planning
  • Knowledge of communications, public and media relations for internal and external use and ‘best practices’
  • Knowledge of communications policies, practices and procedures
  • Knowledge of marketing, advertising and branding concepts
  • Knowledge of multimedia and digital signage concepts
  • Knowledge in special project and event logistics and planning
  • Knowledge of online and print publication formats, including newspaper
  • Knowledge of social media formats and processes
  • Knowledge of program planning, budget planning and oversight

  • Skill promoting department objectives and developing measurable outcomes
  • Skill understanding and interpreting complex concepts, rules, regulations, guidelines, policy and procedures
  • Skill with writing for general audience in an accessible style
  • Skill with tactful professional verbal and written communication, including grammar
  • Skill presenting oneself to staff as approachable, supportive, and open to alternative ideas
  • Skill making strategic and innovative decisions

  • Ability to motivate, delegate and problem solve
  • Ability to develop and adhere to an annual budget, monitor expenditures and prepare the cost-benefit analysis.
  • Ability to effectively research and collect statistical data for reporting
  • Ability to apply strategic methods to enhance the departments deliverables
  • Ability to use both a Mac and personal computer including Microsoft Office software skills
  • Ability to be flexible, adaptive and able to work in a fast-paced environment
  • Ability to multitask and prioritize projects
  • Ability to respond to common inquiries or concerns from media, departments and members of the community
  • Ability to lift and carry 50 lbs.

Minimum Qualifications

  • Education: A Master’s Degree from an accredited college or university in Communications, Journalism, Public Relations, Community Relations or closely related field required.
  • Experience: 7 years demonstrated successful experience in a management role with a background in communications and public relations or related job class and work environment.
  • Demonstrated experience in organizing, conceptualizing, and prioritizing objectives and managing a high volume workflow office.
  • Equivalency: Any equivalent combination of education and experience that will allow the applicant to satisfactorily perform the duties of the job may be considered.
  • Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill

Special Requirements

  • Special Requirements:
  • May be required to work outside normal business hours including nights, weekends and holidays.
  • May be required to travel


Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.


"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified Community Member, then a qualified Native American and then other qualified candidate.


In order to obtain consideration for Community member/Native American preference, applicant must submit a copy of Tribal Enrollment card or CIB which indicates enrollment in a Federally Recognized Native American Tribe by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.


Documentation must be received by position closing date. The
IHS/BIA Form-4432 is not accepted. Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.


The SRPMIC offers a comprehensive benefit package including medical, dental, vision, life, disability insurance, and a 401(k) retirement plan. In addition employees enjoy vacation and sick leave and 13 paid holidays.

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