>>Full Remote - Work from Home<<

>> $50,000 - $60,000 salary range + annual bonus potential<<

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Job Title: Compensation and Benefits Specialist

Department/Function: Human Resources

Location: Support Center

Reports to: Director, Compensation & Benefits

Job Level - 1

Job Band - Specialist / Administrator

Full-Time / Exempt

Travel Requirements: Rarely

GENERAL DESCRIPTION

The Compensation and Benefits Specialist provides support, administration, and ensures compliance of all company benefits. Assists with the implementation of benefit and compensation initiatives and programs for the company to help attract, motivate, and retain top talent. The individual in this role will serve as a contact for employees and shop leaders regarding benefit plan inquiries and policies. This position will report to the Director, Compensation & Benefits.

FOCUS

Duties include, but not limited to:

BENEFITS ADMINISTRATION

• Handle daily administration of all Company health and welfare benefits programs including medical, dental, vision, FSA, dependent care, HSA, transit, 401(k), and time off plans. in accordance with plan documents, insurance contracts, vendor agreements and applicable federal, state and local regulations.
• Respond timely to daily benefit inquiries or requests from employees, managers and external agencies received via phone, via direct or department emails, or mailed correspondence.
• Collaborate with other HR and payroll partners to meet benefit processing deadlines and trouble shoot issues.
• Assists with new hire benefit orientation for Support Center employees.
• Assist with ongoing benefits communications.
• Process benefit eligibility reports monthly (or as needed basis) for all employees.
• Prepares and submits necessary employee information, and reports to the payroll department for accurate benefit deduction processing, refunds, time off, within payroll processing timelines.
• Maintain employee insurance files electronically.
• Manage weekly wires for 401(k) processing.
• Liaison with COBRA Administrator to ensure compliance regulations are satisfied.
• Update, maintain and review benefit enrollments and benefit data in the HRIS and insurance vendor databases to ensure accurate eligibility and timely data transmittal.
• Assist with annual open enrollment cycle, including: the development and delivery of open enrollment materials, and partnering with the HRIS vendor for online enrollment process.
• Modifies and runs various ad hoc reports in HRIS; manipulates report data in Microsoft Excel.
• Special projects as assigned.
• Other duties as assigned.

LEAVE OF ABSENCE ADMINISTRATION

• Support Leave Management administration with Matrix, including updating leave status for employees in the payroll system.
• Responds to employee inquiries regarding LOA.

PTO and SICK LEAVE ADMINISTRATION

• Manage weekly administration of the Paid Time Off program. Review, compile reports, audit, and submit approved PTO time off to payroll for processing.
• Process weekly State Sick Leave benefits. Review, compile reports, audit and submit approved Sick Leave for processing with payroll.

COMPENSATION ADMINISTRATION

• Assist with compensation analysis projects as needed.
• Support administration of field incentive awards, bonus programs, and annual merit.
• Assist with preparation of annual Total Rewards Statements.
• Other duties as assigned.

ESSENTIAL PHYSICAL FUNCTIONS

• Must have the ability/stamina to work a minimum of 40 to 50 hours a week.
• Have the ability to reach, bend, stoop, and carry. Primarily will be working on the computer.
• Ability to engage in problem-solving skills to help identify and solve potential issues. Must be able to communicate heavily through telephone, e-mail, remote meetings and at times, in-person communications

EXPERIENCE, EDUCATION AND BEHAVIORS

• Must represent The Potbelly Advantage and Our Values.
• Strong ability to maintain confidentiality of sensitive information.
• Attention to detail and accuracy required.
• Excellent organizational skills.
• Strong problem-solving abilities.
• Ability to handle multiple projects/tasks.
• Excellent verbal and written communication skills.
• Working knowledge of FMLA, ERISA, HIPAA, COBRA.
• Strong computer skills including Excel, Word, Outlook and other.
• ADP-HRIS experience is a plus.
• 1-3 years of HR/Benefits experience.
• Work generally requires organizational, analytical and communication skills normally acquired through the completion of a bachelor's degree program

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.