Position Overview:

This position must be knowledgeable of all equipment and supplies provided by SG Homecare and uphold its standard for excellence. Responsible for competently and efficiently performing all tasks relative to the order intake process in a friendly, professional manner. Responsible for knowledge of third-party reimbursement issues. This position reports to the Inventory Manager

Essential Job Functions:

• Confirms orders for all locations. Knowledge of order confirmation process.
• Answer incoming phone calls, take customer order and key order into the computer as backup to customer service.
• Maintain open communications and confidentiality with customers and referral sources.
• Responds to customer questions and concerns
• Knowledgeable of supplies, prices and reimbursements.
• Assist walk-in customers with retail sales and orders.
• Obtain Insurance information and verify according to company guidelines.
• Prepare appropriate documentation for billing
• Key all documentation into the computer, verify all information for completeness and accuracy
• Assist in maintaining inventory
• Performs other duties as deemed appropriate by management

Minimum Qualifications:

• High School diploma or GED (Two years college or equivalent work experience preferred).
• Able to function as a polite and cooperative team member with a positive attitude.
• Good computer skills
• Detail oriented
• Able to work independently with minimal supervision
• Able to handle multiple tasks and numerous interruptions
• Able to maintain confidentiality
• People sensitive personality with a desire to help others
• Good oral and written communication skills.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
  
• 401K
• Life Insurance

As an EOE/AA employer, we are committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion or any other characteristics protected by federal, state, or local law.