DEPARTMENT: Admissions

STATUS: Full Time

Position Summary:

This position will effectively coordinate exceptional experiences for guests by maintaining the campus visit database and communication, providing presentations, and ensuring an excellent tour experience.

Essential Duties and Responsibilities:

• Maintain CRM, the scheduling system for campus visits.
• Maintain thorough data on visits, including numbers by category, yield results (applied, enrolled, etc.)
• Develop and maintain effective tracking system that provides an overview of campus visits and preparing quarterly reports.
• Creating and compiling post-visit survey and accumulation of data for future analyzing
• Responsible for making suggested improvements, etc. for campus visit web pages on the University site, regularly visit other University web sites to research strategies, etc. as it relates to promoting campus visits online.
• Provide support to the daily admission presentation (and tours if needed)
• Provide support to the admissions events in conjunction with the Associate Director for Campus Events
• Participate in Admissions events including, but not limited to, Open Houses, Campus Visits, Scholarship Competitions, Accepted Student Day, and New Student Orientations.
• Supervises and manages trainings, scheduling, office duties and special events for our student group, Camel Crew, in conjunction with the Associate Director for Campus Events
• Provides support for front desk.
• Perform various tasks related to support for events.
• Provide backup for numerous daily support functions.
• Always maintain a professional appearance and demeanor.
• Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, Information Security, FERPA, and all federal and state mandates.
• Other job-related duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education/Experience:

• Bachelors degree, preferred, not required
• Experience in a higher education or non-profit sector desired

Knowledge, Skills, and Abilities:

• Strong organizational, communication, interpersonal, and time management
• Ability to communicate effectively to all groups through both oral and written channels.
• Strong public speaking skills are desirable
• Comprehensive computer skills, with the ability to learn and utilize new and emerging technology.
• Familiarity with Campbell University and its various departments.
• Ability to interpret and explain University rules, regulations, and policies in specific admissions cases.
• Proficiency in Microsoft Office Suite and standard methods of digital communication, including web/text/chat platforms.
• Familiarity with utilizing social media platforms.
• Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with trustees, faculty, staff, students, high-level university officials, and the public.
• Work independently as well as function effectively in a team and within a diverse group of people.
• Exercise good judgment in complex, new, and/or stressful situations.
• Manage multiple, concurrent projects, while paying attention to detail and meeting set deadlines, in a fast-paced environment.
• Adaptability, flexibility, and a willingness to work in a changing environment.
• Ability to work occasional evening or weekend hours.
• This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.

To Apply For This Position:

Campbell University is unable to accept paper or email applications. IMPORTANT: A cover letter, CV or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu . Campbell University is an Equal Opportunity Employer.

Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity, age, ethnicity or national origin, religion, disability, genetic information, protected veteran status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.

Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.