About our Company:

Inspired by the patron saint of music and designed with 1960s and 1970s artists in mind, Hotel Saint Cecilia offers a retro, glamorous private haven mixed with Southern hospitality. Both eclectic and elegant, Saint Cecilia’s 14 striking yet unique accommodations are scattered throughout the estate, and feature a cohesive combination of antiques, modern furniture, and original artwork with outdoor lounge spaces. Minutes from downtown Austin, Saint Cecilia is located in the heart of a South Congress neighborhood where guests and members look forward to lounging at the heated pool under the glow of the now iconic “SOUL” sign.

Bunkhouse is a hospitality company that believes in inspired design, connection to place, and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jo’s Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, Hotel San Cristóbal in Baja, Mexico and Shady Villa in Salado, Texas.

We're looking for:

Hotel Saint Cecilia is looking for a Sales and Events Coordinator who will excel in contacting potential customers to develop & generate business, respond to all leads in a timely manner, coordinate activities for bookings, and organize sales activities to maximize results. This position assists the Sales and Events teams to develop, implement, promote and follow through on actions and activities to increase business revenues. We are looking for a highly motivated individual who can problem solve and enjoys the fast-paced hotel environment.

A Sales and Events Coordinator must have the ability to resolve conflict and a thorough understanding of Bunkhouse policies. Furthermore, a Sales and Events Coordinator must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Knowledge, Skills, and Abilities:

• High School diploma or general education degree (GED). College Degree preferred
• Two (2) years or more of experience in hospitality
• Familiarity with hotel systems such as PMS (Opera) and POS systems is highly preferred
• Strong communication and interpersonal skills
• Customer service experience
• Maintains the ability to multi-task and adapt to changing priorities
• Resourceful problem-solving skills, self-motivated, driven and task oriented
• Organized with a proven track record of setting priorities and problem solving while utilizing good judgment and effective decision-making
• Computer knowledge Microsoft Office and office skills required
• Fluency in multiple languages preferred

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

• Respond to and qualify incoming sales & events leads in order to pass them on to respective Managers/Directors for quoting
• Perform administrative duties such as update data-bases & CRM, produce reports, resolve requests and/or complaints to the satisfaction of the guest, represent the Sales team by being the ‘point person’ with other departments.
• Prepare and distribute internal/external correspondence such as contracts, BEO’s, group resumes, rooming lists, event schedules, and other documents in an accurate and timely manner.
• Assist with all matters relating to guest & client experience including; VIP services, assisting with sales calls, client outreach, meeting with group/event attendees, etc.
• Where necessary assist with the operation & servicing of Events and Groups including those occasionally out of traditional business hours.
• Execute all actions necessary and appropriate to achieve established sales department goals and overall business goals for the property.
• Serve as a leader in Bunkhouse “Guest Service” culture through personal actions, identifying areas for improvement.
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction.
• Maintain a high level of cleanliness and safety in the work area.
• Maintain an increased awareness of safety issues throughout the property.
• Keep abreast of safety and emergency procedures and OSHA requirements.

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
• The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values:

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.