Job description

Page 1 of 5
Job Description Template
Job Title:
Sales Advisor Human Resources Use Only
Field or Corporate: Field Corporate Both Grade: 10
Business Unit:
USSTO Job Code: 000500
Job Function:
OPS Template ID:
Title of Supervisor/Manager:
General Manager Exempt Non-Exempt
Title of Division Head:
DVP Stores Date Job Evaluated: October 2019
General Summary
A brief statement (3-5 sentences) describing the main purpose of the job and an overall summary or purpose of what it does. The intent of this statement is to describe why the job exists and what the incumbent is expected to accomplish.
At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max’s proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Page 2 of 5
Primary/Key Responsibilities
List three to ten (3-10) statements that describe the major activities/essential functions for which this job is held accountable and rank the primary responsibilities in order from most important to least important. Please indicate the percent of time that will be spent on each responsibility (1% is the smallest time commitment and 100% is the largest time commitment). All percentages must add up to 100% in total. Each “primary responsibility” statement should be one to three sentences in length.

• List the activity and how it is done. Use action verbs.
• State what end results the activity is to accomplish.

Primary Responsibility:
Percent of Time Spent on Task
(1-100%)
1. Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
2. Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
45%
3. Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.
25%
4. Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
5. Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
15%
6. Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
5%
7. Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
5%
8. Performs other duties as assigned.
5%
Page 3 of 5
What typical decisions does this job have total authority for making? Freight related activities
What typical decisions does this job refer to others for approval? Decisions which impact sales and profit.
What level associate (job title) provides work direction for this job? General Manager and Leader on Duty in General Manager’s absence.
What level associate (job title) reviews and approves work in progress or when completed? General Manager and Leader on Duty in General Manager’s absence.
Education & Experience
Minimum Requirements typically required for someone to be performing fully (competent) in this job:
Level of Formal Education:
High School diploma or equivalent edu preferred
Area of Study:
Years of Experience:
No previous experience required
Type of Experience:
Retail sales experience preferred
Special Certifications:
(CPA, Etc.)
Language Skills:

• Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:
Skills and Ability:

• Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems:
(People Soft, etc.)

• Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

• Must enjoy interacting with people

Other/Preferred:
Page 4 of 5
Financial Responsibility
Choose up to two (2) answers from the following: a. This job DOES NOT have budget responsibility. b. This job is responsible for setting and controlling a budget. c. This job has input into setting a budget. d. This job is responsible for staying within an assigned budget. e. This job has other financial responsibilities.
If you selected b, c, d, or e please select the most appropriate dollar category below. If this job's budget falls exactly on the cut-off amount, then select the higher category. Choose an item.
Additional Comments:
Management/Supervisory Authority Does this job manage or supervise associates? * Yes No
*A current organizational chart must be attached.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Regular attendance and timely appearance are essential for the completion of this work.
Job Descriptions are subject to change at any time.
Page 5 of 5
ADA Information (U.S. only)
Identify the work environment(s), physical activities, physical demands, environmental conditions, noise level, vision requirements, and mental requirements that are required to perform the essential functions of the job:
Brief Description of Work Environment(s):
(1-3 sentences)
The Sales Advisor works in a retail store ranging from approximately 5,000 to 25,000 square feet depending upon the location. It is primarily job of cashiering, receiving, stocking and merchandising of product position, which is located indoors. The position regularly interacts with associates and customers.
Physical Activities:
*Please select from the drop-down boxes
Seldom:
0-5% of the workday
Occasional:
6-33% of the work day
Frequent:
34-66% of the work day
Constant:
67-100% of the work day
Standing
Frequent
Crawling
Occasional
Sitting
Seldom
Reaching
Occasional
Climbing
Occasional
Lifting
Frequent
Bending
Frequent
Walking
Frequent
Balancing
Occasional
Keyboarding
Frequent
Stooping
Occasional
Feeling
Frequent
Kneeling
Occasional
Talking
Frequent
Crouching
Occasional
Hearing
Constant
Physical
Demands:
*Please check the box that best suits the level of physical activity required
Indoor conditions
Extreme cold
Extreme heat
Outdoor conditions
Both indoor/outdoor conditions
Sedentary: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Very Heavy Work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
Environmental Conditions:
*Please select from the drop-down boxes
Indoor conditions
Frequent
Noise
Occasional
Extreme cold
Seldom
Vibration
Seldom
Extreme heat
Seldom
Hazards
Seldom
Outdoor conditions
Seldom
Atmospheric Conditions
Seldom
Both indoor/outdoor conditions
Occasional
Noise Level:
Very quiet Quiet Moderate Loud Very loud
Vision Requirements:
Close Distance Peripheral Depth Perception Ability to adjust focus
Mental Requirements:

• Communication
• Comprehension
• Concentration
• Reasoning and Decision Making

Job Type: Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Office Depot has and will continue to follow the Centers for Disease Control and Prevention (the “CDC”) recommended guidelines to help protect associates and customers from the spread of COVID-19. We are and will continue to require all associates to comp

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.