Job description
Overview:
ALTOUR is currently seeking an experienced Corporate Travel Specialist to support our Afterhours Team. Altour 24 provides VIP service and support to high end clients that have travel needs outside of regular business hours. Altour 24 aims to provide seamless, high-quality assistance to clients regardless of the time of day or day of the week.
This is an Afterhours position that requires work nights/weekends and holidays.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Responsibilities:
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
# LI-Remote
ALTOUR is currently seeking an experienced Corporate Travel Specialist to support our Afterhours Team. Altour 24 provides VIP service and support to high end clients that have travel needs outside of regular business hours. Altour 24 aims to provide seamless, high-quality assistance to clients regardless of the time of day or day of the week.
This is an Afterhours position that requires work nights/weekends and holidays.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.
Makes best possible fares for client’s needs and requests.- Follows company procedures, guidelines, and standards in the areas of customer service, building PNR's and utilization of front room CRS productivity via calls and emails, attendance, accuracy of work, invoicing, etc.
- May make domestic and international business travel arrangements specializing in one area or any combination thereof.
- Is fully informed and stays abreast of all airline rules and regulations, tariffs (domestic/International) and other industry requirements and accurately applies this information when making travel arrangements.
- Keeps immediate supervisor informed of all matters of significance.
- Projects a favorable image of TTA. To promote its aims and objectives and to foster and enhance public recognition and acceptance of all its areas of endeavor, especially in the sense that the Travel Counselor is the primary contact for the traveling public.
- Consistently promotes a productive and harmonious working relationship with and between other company employees to foster and enhance a cooperative and harmonious working climate effectively.
- Performs duties as required or requested.
Diplomacy and tact required in contact with vendors, co-workers and clients.- Courteous, professional telephone manner.
- Superior problem solving skills
- Must be able to work holidays that correspond with regularly scheduled workdays.
- Minimum of 3 year travel agency experience.
- Demonstrated knowledge of and experience in the travel industry including proficiency in the Sabre CRS system.
- Regular and dependable attendance and punctuality are required.
- High School Diploma/GED or equivalent work
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
# LI-Remote
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