We are looking for an energetic, self-motivated individual to help us drive employee engagement, keep our teams up-to-date on important topics related to the business, support Shareholder communications, and promote a strong corporate image internally and externally.

As our Corporate Communications Specialist, we expect you to be a fantastic writer and strong communicator. Our ideal candidate will be highly organized with a strong attention to detail. You are the type of person who has a friendly communication style and enjoys sharing information with others.

The Corporate Communications Specialist will develop, manage and execute an internal communications calendar, including a monthly company newsletter; communications related to internal and external events; and important executive announcements. You will support our internal and external event presence by coordinating with agency partners to provide brand-consistent content and promotional items. You will also help coordinate internal executive events such as quarterly Board meetings.

This position reports to the CMO and has great potential for future development and advancement.

Responsibilities

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  Create and maintain an up-to-date, detailed calendar of internal communications, and internal and external events
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  Work with local teams to gather content for our monthly newsletter
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  Triage with leadership to address all employee inquiries via email, phone and social media
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  Attend ESOP Committee meetings and take detailed notes; communicate meeting minutes with Committee members and other stakeholders as appropriate
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  Partner with our agencies to create booth graphics, banners, digital assets, giveaways, collateral, etc for internal and external events
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  Manage logistics for exhibiting at industry conferences
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  Work with Marketing to communicate our presence at industry conferences
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  Work with local teams and Social Media Manager to promote job fairs and other hiring promotions via social media, print and other advertising channels
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  Coordinate details for Board meetings and other internal meetings (e.g. arranging hotel blocks, developing agendas, printing materials and ordering swag, etc)

Qualifications

• Bachelor’s degree or equivalent experience and demonstrated talent in Communications, Marketing, or similar program – will consider current students
• Exceptional interpersonal and communication skills
• Prior experience working in a B2B Marketing role preferred
• Healthy sense of humor and humility is mandatory

Who We Are

ACT is U.S.-based business process outsourcing provider delivering world-class total experience solutions. What that means in lay terms is that we help companies deliver amazing customer experiences by committing to provide extraordinary employee experience, digital experience, and user experience, in a multi-experience, omni-channel model. We are inventive, technology minded, and customer obsessed. We go beyond the call to make every interaction count.

And by the way, working at ACT is more than just a job – it’s an opportunity to join something bigger. As an employee-owned company, all our employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company’s success. You will be personally rewarded for your contributions as our company shares grow in value.