Credit/Collections Analyst

Full Time
Denver, CO 80204
Posted
Job description

Who we are:

CED is one of the largest electrical solutions distributors and product suppliers in the country, specializing in residential, commercial, industrial, and solar projects. By training and bringing in talented, energetic people, we’re able to bring industry professionals together and facilitate the best electrical solutions for our customers, who are powering your homes, buildings and manufacturing the things you use every day. Our commitment to quality has made us one of the nation’s largest distributors of electrical products and services.

Position Status: Full Time

Position: Credit Analyst

Reports to: Division Credit Manager

Compensation: $52,000 - $60,000 base salary, plus annual Profit Sharing

Benefits: CED has a competitive and comprehensive benefits package that offers coverage for medical, dental and vision insurance as well as other voluntary supplemental insurance plans. CED provides basic life and disability insurance for all full-time employees and offers additional voluntary coverage for the employee, spouse, and dependent children. CED offers a 401(k) plan with a broad variety of investment funds to allow you to personalize your retirement portfolio.

Who we are looking for:

A Credit Analyst / Collector assists in protecting the financial assets of the company in our Credit Offices. The desired candidate will use discretion and independent judgment to investigate credit applications, resolve disputes and delinquent accounts, execute lien waivers, and assist in the application of funds received. The ideal candidate requires self- motivation and organization to work effectively with a variety of customers and the CED sales organization. The person must assimilate a broad range of information, prioritize effectively, and work successfully with minimal supervision.

CED Credit Analyst Responsibilities:

Internal and external customers:

Internal - profit center personnel, credit office staff, Division Credit Manager, and service center personnel.

External customers:

all customers that purchase products, on open account, cash, cod, and credit card.

Administrative:

  • The employee must have the abilities to perform and comply with CED’s Credit Policies and procedures as documented in the Standard Practice Manual (SPI).
  • Operation and maintenance of the daily, monthly, and quarterly functions of the 9ci computer system.
  • Perform credit investigations for new accounts and existing accounts.
  • Engage in receptionist duties of answering and directing phone calls, process incoming and outgoing mail.
  • Process job accounts and send preliminary lien notices as required by state statute.
  • Account maintenance in 9ci to set up new accounts, make changes, update account information, and deleting accounts.
  • Draft lien waivers per customer requests and payments received.
  • Prepare Quarterly and Annual Write-Off and Reserve Reports.
  • Track and maintain detailed spreadsheet of disputes and status for largest credit customers.
  • Collection calls.
  • Cash application
  • Prepare bank deposits and post customer payments as specified in SPI 3070
  • Post and reconcile cod, cash, and credit card accounts
  • Process customer refunds
  • 11720 and bank reconciliation with the service center
  • Clerical
  • Respond to credit inquiries
  • Maintain and report sales problems within the 9ci system
  • Prepare and send collection letters
  • Send invoice copies
  • Maintain office supplies and process accounts payable
  • Assist with keeping the office in a clean and professional appearance.

Collections:

  • Maintain relationships with PC Managers and external customers.
  • Recommend best method of collection on delinquent accounts in collaboration with the Division Credit Mgr. and PC Mgr.
  • Escalate collection activities as required by business circumstances.
  • Assist the Credit Manager to maintain and enforce CED’s lien and bond rights at all times.
  • Ensure customer adherence to CED’s standard terms and conditions with accordance to the SPI.
  • Placing accounts on credit hold in collaboration with the Division Credit Mgr. and PC Mgr.
  • Research and report payment deductions to the customer and PC Manager to ensure the efficient and timely resolution of customer deductions.
  • Negotiate differences with customers and make arrangements for payment and dispute resolution.
  • Develop a thorough understanding of the issues involved and proactively develop solutions
  • Reconcile payment/statement issues with the customer.
  • Maintain effective professional communication with the customer, Credit Manager., and PC Manager.
  • Maintain documented information i.e., invoice copies, proofs of delivery, finance charges, sales problems, etc.
  • Thoroughly document all collection and follow up conversations in the 9ci system and Aged Trial Balance.
  • Process and send correspondence to customers to resolve collection, reconciliation issues, and sales disputes.
  • Present: payment, status, plan, information to management for credit meetings.

Essential Skills and Attributes:

  • Excellent verbal and written communication skills
  • Experience in credit and collections
  • Negotiation skills
  • Microsoft Office Suite software (proficiency with Excel a must)
  • Excellent verbal and written communication skills
  • Detail oriented
  • Excellent math skills
  • Must be a self-starter who can handle a heavy volume of work and be able to handle multiple tasks at the same time
  • Able to solve problems
  • Maintaining a pleasant personality under stress

Qualifications:

  • A minimum of 2 years direct experience in this field and exposure to a construction credit environment is preferred. Some college experience is desired.

CED is an Equal Opportunity Employer Disability and Veteran Status. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. Team members may be requested to perform other job-related tasks and responsibilities other than those stated above.

Please apply for the postion on our webiste using the link below:

https://www.mydistributorjobs.com/Public/Openings.html#/jobs/qpyv6ZRt*CKmWTc4ZOe2veZG7Ldj2v*lueRl-9Pt1C0

Job Type: Full-time

Pay: $52,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Physical setting:

  • Office

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's (Required)

Work Location: One location

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