Job description

Assistant Manager - White Marsh, MD

Are you ready to lead an entire crew at the fastest-growing cookie company in the nation? We are looking for a driven & strategic individual to be the Assistant Manager at the brand new Crumbl White Marsh store!

Assistant Manager Responsibilities: (must be 18+)
Base pay starting at $18/hr + Tips ($1 to $5+ per hour in tips)

• Delegating responsibilities and supervising business operations.
• Maintaining knowledge and skills for baker and driver positions and fills in as necessary
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store activity and ensuring it is properly provisioned and staffed
• Analyzing information and processes and developing more effective or efficient techniques and strategies
• Establishing and achieving business and profit objectives
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive
• Generating reports and presenting information to upper-level managers or other parties
• Ensuring staff members follow company policies and procedures
• Other duties to ensure the overall health and success of the business

Assistant Manager Requirements:

• Previous experience managing others required
• High School Diploma, preferred
• Strong understanding of business management, financial, and leadership principles
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Time and project management skills
• Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies
• Commitment to providing exceptional service to customers and support to staff members

Benefits:

• Paid Training
• Tips
• Paid Weekly
• Cookie Sampling
• Discounted cookies
• Sundays Off

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Paid training

Experience level:

• 1 year

Restaurant type:

• Bakery

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Management: 1 year (Required)

Work Location: One location

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