At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope driven, service oriented, and excellence focused. To learn more about our values, please read our Statement of Faith.

Job Status: Full-time, exempt, grant-supported (through September 2023, but plan to apply for continuance)

Job Summary: The primary function of the Smith County CSEY Advocate is to provide individualized crisis response and ongoing case management and support for youth survivors of commercial sexual exploitation, using sound professional judgment and best practices to ensure high-quality services and maintaining compliance with established program and state standards.

Job Requirements:

• Bilingual a plus: English/Spanish
• Pass all required criminal background checks
• Pass employment eligibility verification
• Provide at least three references
• Complete Unbound Now’s pre-service training for specialized CSEY advocates
• Fulfill Unbound Now’s annual and ongoing training requirements for specialized CSEY advocates
• Abide by all Unbound Now policies and procedures and MDT protocols at all times, including Unbound Now’s Abuse Prevention and Response Policy
• Willingness to use personal vehicle for work travel; valid driver’s license, reliable vehicle, current car insurance

Education and Experience

• Bachelor’s degree in social work or related field
• Experience working with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction
• Lived experience preferred
• Preferred 2-3 years case management and/or crisis intervention experience
• Bilingual preferred

Knowledge and Skills

• Bilingual: English/Spanish
• Excellent relational, communication, and interpersonal skills
• Good organizational and administrative abilities
• Ability and willingness to maintain confidentiality of sensitive information
• Ability to build trust and good working relationships with others
• Appreciation of need for cultural competency
• Trained in trauma-informed care
• Trained in stages of change model and use of motivational interviewing for CSEY

Critical Qualities

• High level of emotional maturity and responsibility
• Ability to exercise discretion in caring for youth in crisis and providing long-term support
• Strong work ethic
• Innovative problem solver
• Ability to adapt immediately to changes in the field
• Commitment to excellence and professionalism in services provided
• Work in a fast-paced, high-pressure environment and maintain emotional control and professional composure at all times
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
• Commitment to self-care and wellness

Compensation: Annual salary

Benefits: Option of health insurance for employee and family and retirement plan with up to 3% salary match

Availability: Anticipated 40-50 hour work week

Job Responsibilities:

• Respond to calls from law enforcement, CST care coordinator, and other referral sources; dispatch to youth’s location in a timely manner
• Meet immediate physical needs of youth - clothes, food, toiletries, etc.
• Provide ongoing field-based advocacy, case management, and emotional support
• Coordinate referrals, service planning, and documentation of services for assigned caseload
• Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned youth
• Provide transportation with parent or guardian permission to appointments and services as needed and as feasible
• Meet with each assigned survivor weekly if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings
• In coordination with the MDT, help create and update safety plans for survivors
• Attend CPS case staffings and MDT emergency response meetings and scheduled staffings
• Document all interactions with survivors, their families, and partner agencies within 72 hours
• Build and maintain good relationships with organizations that provide services relevant to youth trafficking survivors
• Alert supervisor when difficult situations arise
• Recognize red flag behavior and report to supervisor
• Coordinate with Children’s Advocacy Center family advocates to ensure support to non-offending family members
• Convey a service-oriented approach: Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders. Provide those seeking assistance with help, even when they are ineligible for advocate services or are seeking something outside Unbound Now’s scope. When referring someone, offer a warm handoff to others whenever possible. Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed. Be consistent, reliable, and flexible. Collaborate actively in support of partners’ objectives.
• Ensure case management in collaboration with on-going system and service- or investigation-based case management, continuing case management beyond others’ eligibility parameters. Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered.
• Commit to weekly video call meetings with supervisor
• Participate in Unbound Now’s monthly advocate resilience group
• Apply specialized training and use professional judgment in determining the best way to serve youth during crisis and on an ongoing basis
• Complete DFPS monthly and quarterly reports accurately and in a timely manner
• Participate in weekly advocacy team meetings/case staffings
• Participate in all required trainings
• Submit expense documentation properly and within required timeframes

Working Relationships:

Supervisor: Director of Survivor Advocacy

Supervises: Survivor Advocacy interns and volunteer mentors

Works with: CST care coordinator and MDT partners, other Unbound Now survivor advocacy teams