Job description
Blue Bear Plumbing is currently hiring for a CSR / Customer Success Rep to provide superb customer service to our clients and help keep our office running smoothly in the Norwell, MA area. This CSR position can be part-time or full-time (24-40/hrs a week) and earns $20/hour and performance-based bonuses. We are local industry leaders in this essential trade and believe that hard work can also be fun.
In addition to great pay and our exceptional culture, we offer the following benefits and perks:
- MEDICAL, DENTAL, AND VISION INSURANCE
- 401(k) PLAN, ANNUITY, AND PENSION
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
OUR IDEAL CSR / CUSTOMER SUCCESS REP
Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience.
If these ideal Customer Success Rep traits describe you, please continue reading!
ABOUT BLUE BEAR PLUMBING
Alongside top-quality home services, Blue Bear Plumbing provides 100% customer satisfaction. Our company motto is service with integrity. Delivering affordable, efficient, and quality services is the foundation of our reputation and success, and why our clients put their trust in us.
We rely on our team's good work ethic and positive attitudes to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, a supportive work environment, and quarterly team building. If you want to work for an up-and-coming company that has tremendous growth with room for advancement, come join our office team!
REQUIREMENTS FOR A CUSTOMER SUCCESS REP
- High School diploma or equivalent
- Strong phone contact and active listening skills
- Familiarity with CRM systems and practices
- Customer service skills
- Working on Saturdays
If you are excited about this CSR opportunity, don't delay. Apply today!
Location: 02061
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