Job description
- Interact with the sales lead to maintain and improve service and product knowledge
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
- Ensure customer account information is up-to-date
- Record customer interactions and follow up on their experience with our company
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Display strong communication skills, active listening skills, and personal skills
- Previous work in a customer-facing position
- Must have graduated high school, received a G.E.D. or equivalent
Five-Star Investment Group is a premier Central Indiana real estate investment company focused on buying, renovating, and selling investment properties. The Five-Star team is known for market knowledge and providing exceptional customer service, always going above and beyond. If you are up for the challenge, we look forward to speaking with you about joining our team!
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