This is a remote position.

$1,000 sign-on bonus.

You.

You bring your body, mind, heart and spirit to your work as a Self-Pay Collections Specialist.

You’re equally comfortable with interpersonal communication and technology.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Self-Pay Collections Specialist you need to know how to:

• Maintain contact with our patient population to resolve outstanding account balances
• Reduce delinquency for assigned accounts
• Arrange payment schedule, adjust insurances for billing purposes and/or request alternative methods of payment/charity funding
• Perform high volume inbound and outbound phone calls for collections
• Research accounts receivable issues as required or directed
• Provide excellent customer service
• Promote a patient-centric approach to working medical collections
• Manage accounts receivable balances for hospital billing by reducing the AR to cash and processes surrounding AR
• Monitor and maintain a high level of productivity and quality of work to achieve monthly self-pay collection goals

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• High School Diploma or equivalent, required
• Commitment to excellent customer service, required
• Ability to both work independently and as an integral part of team, required
• Knowledge of billing and collection processes, preferred
• Knowledge of payment assistance and charity programs, preferred

Your next move.

Now that you know more about being a Self-Pay Collections Specialist on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

#LI-Remote