Exceptional Benefits Include:

Purpose of the Position: This position works to promote and protect the health and safety of the residents of Cobb and Douglas
Counties. Under general supervision performs a variety of clerical support functions/processes the children and youth with special needs
department, supporting Babies Can’t-Wait and Children’s Medical Services. To perform clerical duties, or a few specialized or essential
clerical functions (i.e. data maintenance, filing system maintenance, transactions, etc.)

Essential Functions (include, but are not limited to):

• Provide clerical and front desk support

• Provides high quality services to customers

• Operates office equipment and maintains supplies for assigned area
  

Minimum Qualifications: High School Diploma or GED AND Six months of experience handling customer questions,
complaints, and/or providing information.

Preferred Qualifications/Skills:

• Bilingual English/Spanish, orally and in writing

• Ability to comprehend information from HP Medicaid web portal systems, GRITS system, SENDSS and the various programs of

• Experience with customers relations including directing customers to appropriate staff and customer complaints

• Proficient in Microsoft Office and Outlook

• Chart management experience
  

Work Conditions & Physical Demands: General office environment. Must be able to sit/stand for extended periods of time and be able
to move freely throughout the clinic. At various times, the ability to lift 20+ lbs.

Salary Information: $33,631 Annually / Pay Grade F

Applications Accepted: December 13, 2022 – January 13, 2023

Cobb and Douglas Public Health a nationally accredited health department, headquartered in Marietta, Georgia since 1920 promotes

and protects the health and safety of the residents of Cobb and Douglas counties in partnership with several other agencies. CDPH is an

equal opportunity employer, and does not discriminate based on age, genetics, pregnancy, gender, gender identity or expression, color,

disability, national origin, sexual orientation, political affiliation, race or religion.

TO APPLY: In order to successfully apply for a position; the hiring agency requires interested applicants to complete the Cobb & Douglas Public Health’s

Online Employment Application. This job application can be found at: www.cdph-ess.com. Click on "Employment Opportunities" and locate this

position, click “Apply” and begin your application process.

Customer Service Representative 1
Children and Youth with Special Needs – Marietta

Position #00220929

VOTED ONE OF ATLANTA’S HEALTHIEST EMPLOYERS