Customer Service Representative
Job description
Job Description
We are seeking energetic and driven individuals with a winning spirit to join our fast paced customer servicedepartment. As a customer service representative you will work with a dynamic team that shares your desire to be the best. Our disciplined, proven successful process will help you in growing your career. We will invest in you with guidance in obtaining your license, paid company training and on-going support as you refine your skills. Apply today so we can contact you about the next steps in the interview process to be our next customer service representative.
Salary Range: $35000.00 - $89500.00 per year
Benefits
Health Insurance
Paid Holidays
Base Salary with Commissions
Bonus Opportunities
Paid Time Off (PTO)
Supplemental Insurance
Weekends Off
Holidays Off
401K Plan
Hands On Training
Responsibilities
- Meet business goals and objectives as established.
- Answer inbound calls from current clients to answer their questions, make policy changes and write new policies.
- Make outbound calls to current clients for various reasons such as payments and policy reviews.
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Solicits for new business via telephone, networking, and other lead sources.
Requirements
- Must have insurance experience with a property and casualty insurance license in Ohio, Indiana or Kentucky.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Create relationships from a cold start.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Remote work opportunity available.
Company Description
We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.
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