Job description

We are seeking Customer Service Representatives to join our team!

Pro Active Pest Control is looking for upbeat people to join our customer service team as a Customer Service Representative in Rancho Cordova, CA. As a Customer Service Representative, you provide assistance in scheduling services for our clients and are the customer’s primary point of contact.
As our business continues to grow, opportunities for advancements are real possibilities for self-starters and those that take initiative.

Job Description:

• Responding to customers via phone and email
• Updating billing information
• Outbound calls to customers with declined cards
• Scheduling appointments for current clients
• Transferring calls to correct person or department
• Resolve Customer Complaints

Qualifications:

• Must be 18 years or older
• Professional and positive attitude
• Problem solver
• Ability work with varying computer programs with ease
• Ability to show patience and compassion towards customers
• Regular, predictable attendance is required

Hours/Availability:

• Monday - Friday
• 8 am - 5 pm
• Compensation: $15.00 - $18.00 per hour DOE.

Some perks of the job: Full-time team members will be eligible for medical, a retirement plan with 3% company match and paid time-off (PTO) program.

Job Type: Full-time in Office

Pay: $16.00 - $18.00 per hour

COVID-19 considerations:
All candidates and employees are required to follow the safety precautions implemented from the CDC guidelines.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

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