Job description
Job Description
Our office isquickly growingand we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Salary Range: $17.00 - $25.00 per hour
Benefits
Any benefits you could potentially offer such as:
- paid vacation
- paid time off
- growth opportunity
- another area to discuss their play plan as well
- Paid Holidays
- Paid Time Off (PTO)
- Weekends Off
- Holidays Off
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Company Description
We are a Premier Allstate Agency specializing in Auto, Home, Condo, Pet, and Life Insurance. Our Team work incredibly hard to ensure that our clients are completely satisfied!
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