Data Entry Associate
Job description
Superior Lawns Inc. (dba Spring-Green Lawn and Tree Care) is hiring full-time, year-round Data Entry Associate in Plainfield, IL.
We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation, Flexible Spending Account (FSA) and paid holidays and vacation. We work hard to create an atmosphere representative of our core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.
Spring Green has been providing lawn, pest and tree care services for over 45 years through a network of company owned and franchised locations. As an industry leader with locations in 25 states, we take our community and environmental responsibility seriously and are proud to help consumers enjoy their lawns and outdoor spaces. At Spring Green, our culture supports team members' pursuits of professional and personal growth.
Summary
Enters data into computer and processes incoming receivable documents by performing the below listed duties. Some duties will be performed intermittently based on business needs and department resources.
Essential Duties and Responsibilities
- Opens mail and keeps track of received data and source documents.
- Prepares and sorts source documents including checks, cash and credit card information and interprets data to be entered.
- Contacts preparers of source documents to resolve questions, inconsistencies or missing data. External contacts include customers. Internal contacts include Customer Service Representatives and Branch management personnel.
- Enters alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen and enters necessary codes.
- Compares data entered with source documents, or reenters data in verification format on screen to detect errors. Makes necessary corrections to information entered.
- Keeps record of work completed and meets or exceeds department productivity standards.
- Reviews error reports and enter corrections into computer.
- Prepares and prints all cancelation letters as needed and statements and collections letters on a weekly basis.
- Prints and distributes certain company reports on a daily, weekly and monthly basis.
- Occasionally processes customer refunds and small adjustments.
- Compiles property measurements for potential customers, enters estimate data and forwards completed estimates to sales department for follow-up.
- Regular and predictable on-site attendance is required for access to pertinent systems, data, and interaction with other personnel.
- Performs other duties may be assigned.
Service Planning
- Organize and schedule daily work into production routes for Field Service Professionals (FSP’s) so that the most efficient, timely service is provided to customers and services are completed in accordance with the service completion timetable.
Qualifications:
Education
- High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Computer Skills
- To perform this job successfully, an individual should have knowledge of Microsoft Outlook. Microsoft Excel Spreadsheet software, Microsoft Word Processing software a as well as company credit card processing.
- Ten key data entry experience preferred.
Equal Opportunity Employer
We are an Equal Opportunity Employer welcoming candidates from all backgrounds and industries to apply. We encourage personal and professional growth. Come join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.
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