Delivery Manager

Full Time
Boston, MA 02110
Posted 1 day ago
Job description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


Position available in Amtrak locations between Boston, MA and Groton, CT.


SUMMARY OF DUTIES:


The Senior Manager, Work Planning is responsible for leading and managing initiatives that support short to mid-range work planning and resource coordination across Amtrak’s portfolio of capital projects, to ensure project readiness and promote effective and efficient project delivery. This position will oversee the facilitation of periodic project readiness reviews, as well as lead quarterly regional resource reviews with Senior Leadership. This position will support the Director in organizational change management efforts necessary to accomplish the objectives of the department’s Project Development and Planning Services organization


ESSENTIAL FUNCTIONS:

  • Lead a growing staff of technical managers, responsible for outage planning in the New England Division.
  • Lead and manage complex, strategic initiatives that support short to mid-range work planning (e.g., track outage, workforce, and resource planning/allocation) across Amtrak’s portfolio of capital projects.
  • Lead quarterly regional resource reviews with Senior Leadership.
  • Support organizational change management efforts necessary to accomplish the objectives of Capital Delivery’s Project Development and Planning Services organization.
  • Support development of a RACI Matrix outlining work planning roles and responsibilities across departments.
  • Promote collaborative working relationships with internal stakeholders (e.g., Service Delivery & Operations Dept., Strategy & Planning Dept., Finance Dept.) and external stakeholders (e.g., state and commuter rail partners).
  • Implement resource allocation guidelines in coordination with relevant internal departments and ensure adherence to guidelines in resource allocation decisions.
  • Analyze challenges, problems, and process breakdowns to ensure that lessons learned are used to improve work planning and project delivery practices; identify efficiencies and present recommended improvement opportunities to various levels of management.
  • Effectively contribute to a safe and secure work environment for employees and travel experience for customers; demonstrate necessary leadership to support a zero incident and injury culture within Amtrak.


MINIMUM QUALIFICATIONS:


  • Bachelor’s degree in Transportation Planning, Public Administration, Public Policy, Business, Engineering, or a closely related field.
  • 9+ years of relevant experience in project management and/or transportation planning with an emphasis on management and oversight of complex, strategic initiatives, and projects.
  • Advanced Knowledge of: Principles and practices of project management; capital planning and reporting; work planning (for capital construction projects); and project delivery.
  • Microsoft Office suite, including Excel, Power Point, and Word; familiarity with Microsoft Project and Visio.
  • Ability to communicate clearly and concisely in verbal and written form, including the ability to articulate complex issues, and effectively interact with internal and external stakeholders at all levels.
  • Effectively manage time, set priorities, and achieve results in a dynamic, fast-paced environment.
  • Ability to motivate and support people across the organization to work collaboratively to produce superior results; maintain a teamwork environment; work diplomatically across teams with varying objectives; solicit alternative points of view and objectively articulate the strengths and weaknesses of various options to reach an informed decision.
  • Identify problems and develop and implement solutions; facilitate effective conflict resolution; network with internal and external stakeholders and leverage relationships to resolve complex project issues; exercise judgment and creativity in making decisions.
  • Understand, interpret, and apply applicable laws, rules, regulations, policies, procedures, budgets, contracts, and labor/management agreements.


PREFERRED QUALIFICATIONS:


  • 11+ years of experience in project management and/or transportation planning with an emphasis on management and oversight of complex, strategic initiatives, and projects.
  • Knowledge of Amtrak’s operations, mission, goals, and business lines.
  • Advanced Knowledge of: Theories, principles, and practices of passenger railroad systems design, construction, operations, and maintenance, and basic railroad infrastructure and components, including track, structures, communications, signals, and electric traction systems.
  • Working knowledge of Primavera P6.


Advanced Knowledge of:

  • Theories, principles, and practices of passenger railroad systems design, construction, operations, and maintenance.
  • Railroad basic infrastructure and components, including track, structures, communications, signals, and electric traction systems.

Experience with and understanding of key stakeholders:

  • U.S. Department of Transportation / Federal Railroad Administration
  • NEC Commission organization and membership
  • Relevant Congressional Committees and their membership
  • State and local governments
  • Commuter railroads
  • Freight railroads


COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.


The salary/hourly range is $124,660-$161,560. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.


#LI-MR1

Requisition ID:158587
Posting Location(s):Massachusetts; Connecticut; Rhode Island
Job Family/Function:Engineering
Relocation Offered:Yes
Travel Requirements:Up to 25%

Amtrak employees power our progress through their performance.


We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.


All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.


In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.


POSTING NOTES: Engineering || Engineering & Mechanical

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