Job description

Job Details:

• Greet patients

• Register new patients according to established office protocols

• Assist patients to complete all necessary forms and documentation • Verify and update patient information

• Inform patients of dental office procedures and policy

• Move patients through appointments as scheduled • Enter all relevant patient information into data system

• Insurance Breakdown done prior to appointment and entered into the system

• Maintain and manage patient records in compliance with privacy and security regulations

• Answer and manage incoming calls

• Timely respond and comply to requests for information

• Schedule patient appointments • Confirm upcoming appointments and recalls

• Check daily appointment schedule

• Maintain patient chart in document center

• Fill in cancellations and no-shows Post in Insurance Web Portal (if applicable)

• Log lab work appropriately (Lab Log)

• Collect and receipt payments from patients at time of treatment

• Inform patients of financial treatment plan options

• Walk out procedures per Doctors

• Arrange supporting documents for insurance claims (Eligibility, History, and Other Coverage)

• Sort and distribute incoming and outgoing post (Invoices & Checks sent to HQs)

• Maintain a clean and organized office

• Safeguard patient privacy and confidentiality (HIPAA

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Dental terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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