Job description

· Install, upgrade, support and troubleshoot Windows 7, 8,10 ,Linux and MAC OS

· Experience in Microsoft Office and other desktop applications

· Install, upgrade, support and troubleshoot for printers, computer hardware, mobile devices (iPhone and Android) and other authorized peripheral / equipment

· Good understanding of hardware peripherals and troubleshooting in laptop and desktop

· Performs general preventative maintenance tasks on computers, laptops, printers

and any other authorized peripheral equipment

· Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

· Customize desktop hardware to meet user specifications and site standards

· Performs work in compliance within specified warranty requirements

· Returns defective equipment/parts to maintenance inventory, document customer

repairs, maintains, and restock assigned parts inventory to insure proper spare parts

levels

· Develop trends by monitoring and analyzing incoming calls, problems and service

Requests

· Hands & Feet for Datacenter / Network issues in the site.

· Able to lift hardware’s more than 30 pounds

· Knowledge on AV equipment’s and basic operations

Job Type: Full-time

Salary: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Boxborough, MA 01719: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Intune: 5 years (Preferred)
• Imaging: 5 years (Preferred)
• Windows: 6 years (Preferred)

Work Location: One location

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