Job description

Location: Washington, DC (Onsite)
Hire Type: Contract (3 months+)

Required Skills:
Ability to analyze and solve semi-routine and more complex computer related problems
Previous experience in troubleshooting, hardware, network and remote access problems is required
BA / BS in Information Systems, Computer Science, and/or 5+ years equivalent technical support work experience
At least 5 years of experience working in a fast paced, demanding desktop support environment for a medium to large company
At least 5 years of experience in executive level support in an enterprise corporate setting in an onsite and remote capacity
At least 5 years of experience supporting Windows 10 and OS X
At least 5 years of experience supporting Microsoft Office suite of products
At least 5 years supporting multifunction network printers
At least 5 years of experience supporting remote users
At least 6 years of experience supporting video conferencing solutions such as Skype for Business, Microsoft Teams, Blue Jeans, Google Hangout and Zoom, etc.
At least 6 years of experience using a helpdesk ticketing solution to manage workload
At least 5 years of experience using cloud app (Egnyte and Nasuni)
At least 5 years of experience using VMWare
At least 3 years of experience with JAMF / JAMF Cloud management
At least 5 years of experience with Windows Server 2012/2016/2019
LAN/WAN knowledge.

Job Type: Contract

Salary: $30.00 - $35.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Washington, DC: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Speak with the employer
+91 +16092073636

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