Job description

Apply here or through https://asymca.applytojob.com/apply/7waLKsvJBl/Development-Operations-Manager?source=INDE

*Open to hybrid work schedule*

The Armed Services YMCA is looking for a new Development Operation Manager to join its team. This clutch player will own and manage the systems, processes and reporting for the organization’s fundraising and development team.

Who you are:

You are a do-gooder who makes lists for fun, consider organizing a hobby, and notice when things are out of place. You enjoy both following and creating processes, looking always to improve and optimize. You like to create calm from chaos; you also aren’t afraid to get your hands dirty and get the job done. You see problems as puzzles to be solved. You are self-directed, self-motivated and self-driven. When confronted with an issue, you aren’t afraid to use Google to find the answer; however, you also aren’t afraid to stop and ask for help. You are patient both in learning and teaching. Technology or new systems do not intimidate you; they are tools to be mastered. Most importantly, you must have a sense of humor and take the work seriously, but not yourself.

What you will do:

It takes money to fuel our mission. If selected, you will come to work every day knowing you are directly helping member of the military and their families by fostering, enabling, and growing donors and funders for our cause. This critical team player will:

• Oversee incoming gifts processing & stewardship systems
• Manage all operational aspects of the Development department, ensuring data is entered into the system of record correctly and that donors are thanked in a timely manner
• Lead the department’s CRM system improvements as well as identifying and championing various tech solutions that support fundraising goals
• Track foundation proposals and reports and supplementary materials to ensure that necessary internal and external deadlines are met for institutional funding
• Work with Finance team to turn financial data into formats requested by foundations and the executive team
• Support direct marketing program by pulling data and reports as needed.
• Produce weekly, monthly and quarterly reporting to vendors and executive team that demonstrate the progress of key investments and campaigns.
• Coordinate pledges and accounts payable with finance
• Manage monthly and annual revenue projections with our Finance team and track campaign/donor performance for CDO
• Support fundraising events as needed
• Other duties as assigned

What you will need to have to do it:

• 3-5 years of experience in an operations role. Nonprofit experience highly preferred.
• Tech savvy with proven experience becoming an expert in a system in a previous role. CRM or database management experience highly preferred.
• Excellent English / writing skill
• Great time management, problem-solving, and communication skills
• Fast learner, aggressive in picking up new responsibilities
• Flexible team player who works well with others and willing to accept direction and supervision

Who we are:

The oldest military support organization in the U.S., the Armed Services YMCA is an independent, national non-profit and Association of the YMCA of the USA, specifically dedicated to serving active-duty military service members and their families of all six Armed Forces: Army, Marine Corps, Navy, Air Force, Space Force and Coast Guard.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Woodbridge, VA 22193: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Fundraising: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location: One location

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