This role is local to Dallas/Ft Worth and has a Hybrid WFH vs Office option.

Digital Program/Project Manager

You will be working across multiple entities and work cross-functionally with different team members to understand the correlation between our client's unique business process and their technology solutions. The goal is to significantly grow the company's business around the globe. This role will contribute to that growth by enabling the acceleration of their technology solutions.

Main Responsibilities:

End to End (E2E) Planning

• 
  Work with cross-functional teams, vendors and create an E2E program plan
• Maintain and drive the E2E Plan
• Maintain dependencies between work streams, other 7-Eleven programs and manage them
• Re-plan (if needed) as team to pivot strategy and priorities based on changing needs to test and learn.
• Maintain/update visual detailed program plan, refresh command center on a regular basis
• Proactively propose changes to improve work plans

Communication

• 
  Weekly Program Status update highlighting Red/Yellow milestones, risks issues
• Communicate Key risks/issues, escalate as needed
• Work with scrum masters/BAs and report on release plan progress
• Weekly - Communicate Executive leadership level update on key accomplishments/events
• Bi-weekly one-pager status update on program

Software/Hardware Vendor Partner Management

Risks/Issue Management

Action Items

• 
  Maintain action items log, follow-up on action items

Resource Planning

• 
  Work with SEI business leaders, product, and technology leaders, maintain the resource plan
• Help product leaders with budget/spend management

Governance



• Present bi-weekly program status to cross-functional groups (sometimes VPs attend as well).

EDUCATION: Bachelors/4 Yr. Degree, Masters is a plus

YEARS OF RELEVANT WORK EXPERIENCE: 5-10 years of general technology experience required.

• Experience with Smartsheet is a plus.
• An experienced Project/Program Manager with a technical background, good communication skills, budget management expertise and experience in data, analytics and databases are a plus.
• Experience in managing Software Vendor partners is a plus.

TRAVEL: 5-10% required travel

CORE COMPETENCIES

• Proven problem-solving abilities and strong attention to detail and quality work output
• Excellent organizational skills with the ability to multi-task & prioritize competing demands
• Elevated level of professionalism, self-motivation, and sense of urgency
• Exceptional interpersonal and communication skills, including the ability to negotiate, compromise and demonstrate diplomacy in sensitive situations and to interact effectively with senior management
• Able to understand the logic of code and to construct simple data queries
• The ability to take ownership, manage through conflict, mobilize internal resources, and adapt to a changing, dynamic client-facing work environment while driving results