Job description
As a Health and Benefits Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities, and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.
Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
Proactively advising clients and ensuring the delivery of superior client service
Leading vendor procurement strategy, negotiation, implementation, and optimization activities
Engaging specialist resources and subject matter experts to solve for client needs and generate new business
Materially growing Health and Benefits revenue through:
Anticipating client needs and cross-selling new solutions to current clients
Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards
10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
Proven ability to generate revenue
Track record of success in managing and growing client relationships
An executive presence with polished and well developed written and oral communication skills
Superior ability to influence and collaborate with senior management and work across all levels of an organization
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
CEBS designation, or health and welfare actuarial or underwriting training desired
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