SHELTERING ARMS
EARLY EDUCATION AND FAMILY CENTERS
JOB DESCRIPTION
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OFFICIAL TITLE: Director of Data Analytics
SUPERVISOR: Interim VP of Operations
SALARY RANGE: Consistent with Salary Schedules
TERMS OF EMPLOYMENT: Full time, year-round
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SUMMARY DESCRIPTION: Collaborate with Interim VP of Operations to create a long-term strategy and
vision for analytics. Design, implement and monitor the use of real-time metrics, data reports and
dashboards to support strategic decisions at the administrative and school level. Seek feedback from
stakeholders to improve data collection and reporting (data visualization). Provide training and coaching on
using reports and dashboards.
PERFORMANCE RESPONSIBILITIES:
1. Collaborate with the admin leadership team to define data analysis and reporting plan and
deliverables, school-facing data support, and norms on data practices.
2. Conduct descriptive analysis on outputs from Sheltering Arms student data systems, student
assessments, teacher evaluations, and other organizational data platforms.
3. Develop predictive and statistical models with data to support the early learning, family services
and operations teams in allocating resources efficiently and making informed programmatic
decisions.
4. Support other administrative teams as necessary to determine data visualization needs that can
support the overall priorities of Sheltering Arms.
5. Translate data into relevant insights and implications and support stakeholders in interpreting
findings. Tailor the complexity of analysis appropriately to audiences with various data literacy skills
(center staff, Board members, funders, etc.) Anticipate and empathize with stakeholder reactions.
6. Regularly monitor key metrics and report significant changes or trends.
7. Develop and maintain documentation of data analysis and synthesis methods and processes.
8. Maintain an in-depth knowledge of all data sources and systems, being constantly aware of new
updates and incorporating changes into analytical approaches and data visualizations.
9. Collaborate with Interim VP of Operations and various stakeholders on key metric identification and
ensure adequate collection of data and feasibility of analysis. Suggest new lines of analysis and
work with colleagues to investigate them.
10. Creates an ambitious, yet feasible, plan for ensuring that the organization’s data infrastructure
supports the tools needed to effectively monitor student, center, and organizational progress
towards key goals and priorities identified by the Executive Leadership Team.
11. Build and maintain positive relationships with stakeholders in order to encourage questions and
surface opportunities to provide support.
12. Seek opportunities to increase stakeholder ability to use data. Help to plan for and lead the training
of center and administrative staff on using data systems and interpreting data reports.
13. Work with teammates to analyze current and future data needs of teams and departments.
14. Manage stakeholder expectations around data availability for board and funder reports.
KNOWLEDGE, ABILITIES, AND SKILLS:

• Strong project and product management skills
• Robust quantitative and analytical skills, including experience working with large data sets to derive

insights

• In-depth knowledge of Microsoft Office (PowerPoint, Word); advanced skills with Excel
• Enthusiasm for data, analytics, and data-driven decision making
• Knowledge of the education field, including familiarity with current student data systems,

assessment platforms, and relevant data sets (demographics, student achievement data,
attendance/behavior, etc.)

• Proven ability to set and meet challenging targets
• Excellent organizational skills and strong attention to detail
• Excellent customer service, interpersonal, and communication skills and ability to build meaningful

relationships quickly

• Ability to convey information in a way that is strategic, honest, timeline, and respectful
• Strategic thinker; ability to think critically about issues and solutions
• Team-player capable of working both collaboratively and independently
• Flexible and strong ability to multi-task and prioritize
• Self-starter with demonstrated resourcefulness
• Personal qualities of integrity, credibility, and commitment to the mission of Sheltering Arms

EDUCATION, TRAINING, AND EXPERIENCE:

• Bachelor’s degree (required); advanced degree in business, education, public

administration/policy, or related field strongly preferred.

• Minimum 7+ years professional work experience in field/function, ideally in early learning or other

education organization, or transferable experience from another private or public sector
organization.

• Minimum 3+ years of managerial experience; management of cross functional teams (preferred) or

analytics teams

• Experience with data visualization and dashboard creation tools (i.e., Tableau)
• Experience training and communicating data and analytics products to audiences of varying levels

of expertise

• Experience programming in data analysis languages and/or software preferred (e.g., SQL, R,

Stata, SPSS)

• Expertise in relational database concepts, structures, and management.

CERTIFICATE AND LICENSE REQUIREMENTS: N/A
PHYSICAL DEMANDS:
These demands are representative of the physical requirements necessary for an employee to
successfully perform the essential functions of the job, with or without a reasonable
accommodation. While performing job responsibilities, the employee is required to talk and
hear. The employee is often required to sit and use their hands and fingers, to handle or feel
and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk,
lift, up to 30 lbs, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or
crawl. Vision abilities require close vision.
SPECIAL REQUIREMENTS:
Willingness and ability to travel to all center locations and able to work a flexible schedule. Must pass a
criminal background check and a drug screen.
EVALUATION:
Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy.
Date Established: 03212022
Date(s) Revised:
This description may be changed at any time. This job description in no way states or implies that these are
the only duties to be performed by the employee. The employee will be required to follow any other
instructions and to perform any other related duties as assigned by leadership. Sheltering Arms reserves
the right to update, revise or change this job description and related duties at any time.
(*) Essential job duties -the basic job duties that an employee must be able to perform, with or without
reasonable accommodation.