Responsible for the short-term planning and management of the daily activities for F&B outlets, including monitoring overall performance. Recommends promotional ideas and procedural changes. Ensures that outlet operational policies and procedures are maintained throughout the outlets. Assists (F&B) in developing and managing the strategic plan for the Food and Beverage division including budget administration, forecasting, inventory, and cost control. Oversees the development of the outlet management team.

Essential Functions:

• Plan and manage the Restaurants, Room Service, and other food and beverage outlets to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and federal, state, and local regulations while meeting/exceeding financial goals.
• Verifies that all outlet operational policies and procedures are maintained throughout the outlets.
• Provide direction and guidance to department leaders to ensure compliance to attract, retain and motivate the employees; hire, train, develop, empower, coach, counsel, conduct performance and salary reviews, resolve problems, and recommend discipline and termination, as appropriate and ensure compliance to HR policies and procedures.
• To ensure consistency throughout the department and resort, communicate events accurately and timely.
• Ensure compliance with LSOPs and SOPs, safety regulations, and all other federal, state, and local regulations to provide an optimal level of service.
• Forecast, control, and report on the various outlet budgets and their components to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top-quality customer service.
• Monitors the status and progress of each outlet to maintain consistency in all areas of the operations.
• Provides leadership and direction to F&B outlets and staff.
• Monitors each outlet's status and progress and maintains consistency in all areas of Food and Beverage operations.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Monitors employee attendance and records absences/tardiness.
• Helps direct supervisors to achieve their own development goals.
• Complies with all accounting procedures.

Property Description

Streamsong® Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com.

KemperSports Management is an Equal Opportunity Employer.