Job description

Argos, with over 80 years in the market, has become a benchmark in the industry of cement, ready mix concrete and aggregates through our operations in Colombia, the United States, Central America and the Caribbean. Our business model focuses on the client and on sustainable development, which means it is economically viable, respects people, and is environmentally friendly and responsible.

As a leader in its industry, Argos USA changes lives through the construction of building materials that encourage the dreams of millions around the U.S.

We are a team of talented individuals connected and united by the superior purpose of transforming the future through sustainable construction. We promote our employee's growth thanks to continuous learning and the challenges we all face in a dynamic, innovative, respectful and inclusive environment where the balance between work and life is paramount. We are diverse, creative and committed; working together while being supported by Argos’ competitive benefits program.

Join our experience, explore your possibilities and transform the future with us!

**This position is 100% on-site**

General purpose of the job

Receives orders from and arranges for the delivery of concrete to customers in a timely, accurate and courteous manner. Coordinates daily workload with plant personnel. Interacts with customers, plant personnel and drivers. Maintains complete and accurate documentation of records, reports and sales.

Individual accountabilities

• Receives and processes products sales orders from customers for concrete and/or material orders.
• Efficiently schedules drivers, to ensure timely and correct delivery of concrete and/or materials to customers.
• Ensures each job order has the correct raw material mix design according to the specifications submitted by the customer.
• Encourages a positive working relationship with area personnel to ensure customers' jobs are serviced according to the specifications. Maintains appropriate discipline and compliance with all applicable rules and policies.
• Participates in employee performance reviews.
• Encourages a positive working relationship with customers to ensure their jobs are properly serviced including the selling of products.
• Directs and councils customers in the product(s) needed to meet job specifications.
• Communicates with Dispatch Manager to schedule Mixer Operators for upcoming jobs.
• Accurately records all orders, deliveries and materials inventories for the area.
• Communicates to the Area Manager or Dispatch Manager problems encountered with customers, area personnel, equipment, and any matters relating to the operation of the business.
• Schedules personnel, call ins, equipment, raw materials deliveries, etc. to meet customer requirements
• Arranges for timely repair / maintenance of products delivery equipment.
• Compiles and publishes periodic production reports.
• Assists management in the administration of Company guidelines and policies.
• Ensure the most optimal mix is being used in all none specified work (the cost effective approved mix)
• Responsible for collection of COD’s
• Ensure all Hours of Service rules are followed and enforced.
• Other duties or special projects as assigned by higher management.

Education

Undergraduate in Engineering

Technical knowledge and certifications

• Two year degree from a community college. College degree is preferred
• Working knowledge of concrete products and production processes
• Must be computer literate; Proficient in MS office suite preferred

Area of experience

• 0 to 3 years
• Equivalent experience in a dispatch environment, preferably dispatching a perishable product.
• Must possess excellent verbal skills including handling conflict.
• Strong leadership and management skills with background in a matrix role; proven team oriented and team-building skills of managing through influence

Languages

English

We are an Equal Opportunity Employer. We embrace diversity in all aspects of our business.

Job Type: Full-time

Pay: $57,023.00 - $71,278.00 per year

Schedule:

• 8 hour shift

Experience:

• Dispatching: 1 year (Required)

Work Location: On the road

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