Job Summary

Under general supervision, this position is responsible for the direct management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment and providing best in class customer service. Ensure compliance with DOT regulations and responsible for all drivers compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.

Essential Duties/Responsibilities

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

• Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity.
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.
• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc. as they occur throughout the day and, where necessary, when on call.
• Manage yard including checking/inspecting equipment, replace parts (like mud flaps), complete repairs, etc. and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required).
• Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports.
• Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market.
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain and present customer specific reporting and financial analysis through face-to-face interactions at customer location.
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems.
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.

Minimum Qualifications

• High School Diploma or GED equivalent.
• Minimum of 3-4 years of Transportation/Logistics experience, preferably with 1-2 years of supervisory experience.

Preferred Qualifications:

• Bachelor's Degree with 1 year of relevant professional experience or 4-5 years of experience in the Transportation/Logistics industry.
• Ability to process information with high levels of accuracy.
• Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Establish and maintain healthy working relationships with clients, vendors, and peers
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Effective communication skills.

Physical Demands

• Frequently required to walk, stand, sit, climb, balance, stoop, kneel, crawl, and crouch.
• Frequently must push, pull, move or lift up to 25 lbs.
• Regularly required reach with hands and arms.
  

Work Environment

• Job functions will be carried out in a plant and office/lab environment which requires tolerance for high heat and/or cold temperatures.
  

Darling Ingredients is an equal opportunity employer and gives consideration to qualified applicants without regard to race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability, or, protected veteran status. Know Your Rights: If you would like more information, please click on the link and paste into your browser: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster