Job description

The Odyssey Bulk Tank Transport Business unit, Linden Bulk Transportation (LBT), established in 1982, provides safe, reliable bulk truck and intermodal transport across North America. Headquartered in Linden, New Jersey, Linden Bulk Transportation has over 350 power units, 700 trailers and 180 ISO container chassis with lift kits. In addition to its Linden, NJ headquarters, Linden Bulk has facilities in Illinois, Pennsylvania, Texas and Louisiana.

Visit us at: www.odysseylogistics.com/trucking/linden-bulk/

Summary / Primary Role:

The position of Chemical Tank Dispatcher will have primary responsibility for the administration of policies, procedures, training, reporting and best practices within the operations department for company drivers and contractors.

Essential Functions:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be added to or change at any time with or without notice.

• Establish and maintain relationships with customer(s), carrier(s), driver(s) to meet transportation coverage needs, reach revenue goals, and all other company objectives.
• Use discretion in the solicitation and acceptance of freight from customers, and the selection of drivers for freight coverage needs with the objective to maximize profitability.
• Provide oversight and guidance to drivers in the fulfillment of customer freight coverage needs, freight securement and permit requirements of each shipment.
• Data entry to ensure shipment information is entered, covered, managed accurately and timely throughout each stage of the dispatch process in the TWM systems.
• Participate in orientation and training programs for drivers and contractors when requested or required.
• Learn all appropriate computer system(s) including GPS satellite technologies thoroughly to;
• Adequately cross train employee(s), driver(s).
• Identify new and unused resources to maximize software utilization.
• Maintain and clean up master files; customer, carrier, directions, etc.
• Learn how to fix common daily issues/errors/ problems in the system.
• Manage, record performance metrics for driver(s), customer(s), carrier(s).
• Responsible to track driver hours of service to insure the safe and timely delivery of customer freight while working within the federal regulation established by the DOT and FMCSA and ensure compliance.
• Manage and monitor drivers’ performance, record and report any non-compliance, late deliveries, and provide performance feedback to drivers of whether objectives are satisfactorily met or provide disciplinary measures when performance does not meet standards.
• Act as the first line of defense for resolution of customer, carrier, and driver related issues.
• Use discretion and judgement in resolution of customer, carrier and driver related issues to diffuse situations and maintain Company reputation as a professional service provider.
• Work with Safety to assist in communicating needs, safety information, participate in claims and accident investigations, improvement of log compliance, CSA scores, etc.
• Work with Maintenance to insure proper pre/post trip inspections and timely preventative maintenance is performed on all equipment to minimize delays and breakdowns.
• Identify and manage all customer transportation needs and provide coverage with company equipment, contracted equipment including brokerage to third party carriers.
• Follow protocol in carrier qualification for brokered loads and follow best practices guidelines.
• Conflict resolution with customers, carriers, and drivers.
• Collect and provide all pertinent paperwork for the timely management of customer requirements and company procedures for accurate billing, payroll, payables, etc.
• Participate in RFP’s when requested and work alongside pricing department to quote rates.
• Participation in committees, meetings and projects when requested.
• Provide operational support during vacation(s), sick day(s) and periods of growth.
• Provide rotational “on call” support for afterhours needs including weekends and holidays.
• ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.

Job Specifications:

• Bachelor’s Degree in business or related field is preferred.
• Minimum of 3-5 years’ dispatch experience with at least 1-year chemical tank experience is required.
• Knowledge of FMCSA, DOT hours of service standards is required.
• Knowledge of state and local size and weight restrictions is strongly preferred.
• Previous experience with TMW operating software strongly preferred.
• Proficiency in Microsoft Office software programs including Word, Excel, and Outlook ability to type 35 words per minute is required. Prior Access and Sharepoint knowledge preferred.

Odyssey is an Equal Opportunity Employer and does not discriminate against qualified applicants with regard to race, color, religion, age, sex, national origin, disability, sexual orientation, genetics or veteran status. In addition to federal law requirements Odyssey complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. We offer a competitive compensation and benefits package. No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States. Odyssey will not sponsor employment visas.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Saint Gabriel, LA 70776: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide your requested wage range.

Experience:

• Dispatching: 2 years (Required)

Work Location: One location

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