If you’re looking to show the world what UPS can do, we want to hear from you! UPS is seeking a Distribution Supervisor II to manage daily activities for an account, department(s) or stations of a warehouse operation and act as a customer liaison within UPS Supply Chain Solutions (SCS). He/she supervises a group of employees who oversee inbound flow, inventory control and outbound flow activities for customer products, as well as supervisors within the department. In addition, the Distribution Supervisor II manages operational efficiency and ensures work completion.

The core responsibilities of the Distribution Supervisor II involve supervising operational processes and productivity and directing/conducting inventory control activities. He/she collaborates with Industrial Engineering to develop new processes and set compliance standards and monitors process compliance, identifies operational inefficiencies and develops process improvements. The Distribution Supervisor II also reviews client contracts to establish inventory control standards and practices, monitors inventory levels, performs periodic physical audits and researches discrepancies.

Responsibilities and Duties

• Conducts performance tracking to monitor operational compliance
• Develops corrective action plans
• Creates and manages account and system reports
• Promotes customer satisfaction and acts as a customer liaison
• Assists with new account implementation, customer activity tracking and problem resolution
• Manages workloads to ensure customer contract requirements and deadlines are met
• Participates in customer meetings
• Leverages customer knowledge to identify new business development opportunities
• Determines training needs
• Provides feedback and support
• Conducts performance evaluations and resolves individual and group performance issues

Knowledge and Skills

• Applies legal, regulatory and safety compliance knowledge to reduce company risk
• Applies supply chain and logistics knowledge as it relates to manufacturing and distributing products
• Coaches and develops others using career development processes and tools
• Manages budgets and understands accounting processes; determines needed resources and allocates funds; monitors expenditures to budget targets; resolves discrepancies
• Manages and establishes working relationships with vendors (e.g., suppliers, consultants, contractors)